HSBC Service Delivery (Polska) Sp. z o.o.

HSBC Service Delivery (Polska) Sp. z o.o.

(Cybersecurity) Cyber Delivery Lead

Offer parameters
hybrid work
Kraków, Lesser Poland (Poland)
Kapelanka 42a
Набір відкритий для українців
Recruitment open to Ukrainians

Technologies we use

Operating system


About the project

The Wholesale Banking Cybersecurity Change Delivery Lead is a senior role supporting the Wholesale Cyber Security Business Information Security Officer (BISO). Key responsibilities include, but are not limited to, implementing cyber initiatives within the Business, ensuring Business requirements are captured and incorporated within the group Cyber global investment and transformation programme, and enabling governance and reporting on Cyber risk and control to Business stakeholders.

Your responsibilities

  • Review and pilot new initiatives to gather and report Business impacts.
  • Apply critical thinking to assess Business value and Security posture uplift.
  • Undertake gap analysis and assessment of ‘when and ‘what’, to plan rollout of new cybersecurity initiatives within the WS Business, working collaboratively with the global cybersecurity functions, gathering and validating core requirements.
  • Identify roadblocks that could impact core Business projects within the GB. Work with the relevant technology teams to pilot and feedback for appropriate delivery shaping and prioritisation, communicating any operational challenges to implementation.
  • Understand Business strategies and requirements to ensure these are incorporated within the Cyber global investment/ transformation programme.
  • Support the coordination of GB teams to achieve adoption of global Cyber initiatives, mapping and tracking the Cybersecurity controls improvement(s) which will contribute to reducing WS Business risk.
  • Work in collaboration with the Business, Technology and Cyber teams to provide Business reporting.
  • Deliver to GB agreed reporting schedules (KRI’s, KPI’s) as required by the governance forums and/or regulators.
  • Ensure adherence to global standard methodology, SLAs, quality, templates and tools within the GB
  • Establish strong relationships across WS Tech and Business org, and the Cyber Security organisation.
  • Provide mentoring, coaching, and guidance for team members.

Our requirements

  • Positive and professional attitude, team player, flexible and adaptable, open to change(s)
  • Ability to quickly develop good working relationships with stakeholders
  • Excellent time management and organisational skills
  • Professional spoken and written communication, with ability to adapt style based on audience (Fluent in spoken / written English)
  • Ability to communicate technical subject matter to non-technical stakeholders
  • Previous experience of delivery ownership while providing excellent customer service
  • Takes responsibility and ownership for work and personal development
  • Bachelor Degree and/or similar experience, preferably in IT security governance in the Financial Services industry or global corporate service provider


  • Desirable to have one or more industry-recognised cybersecurity-related certifications including ISO270001, CISA, CISM, CISSP, CRISC

What we offer

  • Stable job in professional team,
  • Ability to learn from senior analysts,
  • Interesting path of career in an international organization,
  • Consistent scope of responsibilities,
  • Private health care, employees’ benefits.


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • doctor’s duty hours in the office
  • retirement pension plan
  • corporate library
  • no dress code
  • video games at work
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave

Recruitment stages

  • 1.
    Phone interview
  • 2.
    Online assessment
  • 3.
    Zoom interview
  • 4.
    Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

This is how we work

I apply to:
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC Service Delivery (Polska) Sp. z o.o.
Kraków, Lesser Poland (Poland)
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Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: [email protected]

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