HSBC Service Delivery (Polska) Sp. z o.o.

HSBC Service Delivery (Polska) Sp. z o.o.

(Cybersecurity) Cybersecurity Creative Manager

Offer parameters
hybrid work
Kraków, Lesser Poland (Poland)
Kapelanka 42a
Набір відкритий для українців
Recruitment open to Ukrainians

Technologies we use


Adobe Suite



About the project

We are looking for a Creative Manager to join our design team focused on Cybersecurity to create a better experience for our global network of employees. The apps we support include dashboards, data visualization, Confluence and SharePoint for all functions within cybersecurity.
If you are someone who have proven experience in web content development and management experience, who can create impactful, targeted creative that resonates with the audience, we would be excited to hear from you!

Your responsibilities

  • Designing, building and maintaining all our SharePoint and Confluences pages.
  • Preparing visual materials for Cybersecurity stakeholders and wider Cyber community.
  • Creating wireframes, UI designs, and interactive prototypes.
  • Distinguishing between feature requests and design revisions from user goals and objectives.
  • Collaborating with communications/creative team for journey maps, personas, and usability testing.
  • Partnering with product and development teams to launch solutions that balance business, user, and technical priorities.
  • Presenting your designs with expertise and rationale while advocating for end users.
  • Working on multiple projects with various levels of UX engagement, timelines, and expectations.
  • Identifying opportunities for design and process improvements and drive their implementation.
  • Operating with transparency and consistency in the relationships with the key stakeholder groups. Build an effective working relationship with Control Owners as well other Cybersecurity functions.
  • Building partnerships with local and global teams.

Our requirements

  • Bachelor’s degree in a UX/UI, graphic design, or related field.
  • Experience in working with large corporate brand.
  • HTML and CSS knowledge is a must.
  • 5+ years in the UX Design / graphic design field.
  • Experience with:
  • Confluence
  • SharePoint
  • PowerPoint
  • Photoshop
  • Illustrator
  • InDesign is mandatory.
  • The candidate must be comfortable interpreting and adhering to brand guidelines and design systems.
  • The candidate must be familiar with user centred approach / design thinking methodology.
  • The candidate must have a proven experience with senior stakeholder management.


  • Experience with DataViz.
  • Experience in consuming REST APIs and utilising JSON for web applications
  • CI/CD - tools such as Jenkins, Nexus
  • Knowledge is desirable, but not essential in the following:
  • Working knowledge of cloud technologies like AWS, Azure and GCP
  • Agile methodologies – Scrum, Kanban
  • The candidate should be comfortable writing user stories, managing workflow and prioritisation.
  • Working with SharePoint forms and workflows would be a plus.

What we offer

  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
  • Private health care, employees’ benefits


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • doctor’s duty hours in the office
  • retirement pension plan
  • corporate library
  • no dress code
  • video games at work
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave

Recruitment stages

  • 1.
    Phone interview
  • 2.
    Online assessment
  • 3.
    Zoom interview
  • 4.
    Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

This is how we work

I apply to:
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC Service Delivery (Polska) Sp. z o.o.
Kraków, Lesser Poland (Poland)

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