Robert Bosch Sp. z o.o.

Robert Bosch Sp. z o.o.

IT Operation Specialist for InTrack Logistics Solution

Offer parameters
hybrid work
mid
Набір відкритий для українців
Recruitment open to Ukrainians
Łódź, Łódź (Poland)
Składowa 35

Technologies we use

Expected

Azure DevOps
iOS
Android

Operating system

Windows

About the project

IT-Solution:
InTrack is an integrated supply chain event IT-platform in Logistics, which is based on applications that capture real time data.
InTrack supports cross company logistics processes. It is based on an integrated solution for logistics management at selected processes with individual InTrack modules.

Your responsibilities

  • Act as care-taker for all "run" aspects in the lifecycle of the IT-Solutions
  • Become the Expert in operational Knowledge of IT Solution inTrack
  • Participate in IT Product/Solution release planning
  • Manage escalations as problem owner for all "run" aspects
  • Responsible for maintaining required operational documentation (SLAs, Operation Manual for InTrack)
  • Collaborate with different internal stakeholders to ensure IT availability of IT product/solution
  • Perform daily operational tasks, including configurations, performance, backup, recovery scenarios
  • Suggest and promote service and quality improvements on an ongoing basis for IT-Solution InTrack
  • Support the application support groups (internal and external) in providing assistance during maintenance and upgrades
  • Implements new releases of Software and deploys approved operational changes in pre-announced Downtimes
  • Moderating regular meetings with Keyusers of InTrack to review and improve KPIs.
  • Provides regular reports on IT solution InTrack regarding performance and availability (KPIs)
  • Performs system tuning and routine housekeeping tasks

Our requirements

  • Bachelor degree
  • 3-5 years experience in IT operations management
  • Operations Experience is mandatory, Development background preferred
  • Strong technical knowledge as an Expert of a similar IT Product / Service
  • Knowledge in Azure DevOps as well as Azure cloud in a Mix of iOS and Android apps
  • Experience within IT global scope projects (being part of international teams)
  • Analytical and problem solving skills to address and resolve technical issues
  • Basic knowledge of ITIL processes
  • Professional and competent appearance, social competency, and the ability to convince
  • Self-organized, structured, responsible and goal-oriented
  • Good analytical and problem solving skills
  • Proactive communication skills
  • Team player
  • Excellent English, basic German is a plus

What we offer

We would like to offer you number of amenities for you and your loved ones.
Work #LikeABosch:
  • Contract of employment  and a competitive salary (together with annual bonus)
  • Flexible working hours with home office after the pandemic as well
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Canteen in the office with co-financed lunches
  • Grow #LikeABosch:
  • Complex environment of working, professional support and possibility to share knowledge and best practices
  • On-going development opportunities in a multinational environment
  • Broad access to professional trainings, conferences and webinars
  • Language courses
  • Live #LikeABosch:
  • Private medical care and life insurance
  • Multisport card and sports teams
  • Number of benefits for families (for instance summer camps for kids)
  • Non working days on the 24th and 31st of December
  • Discounts for Bosch products
  • Benefits

    • sharing the costs of sports activities
    • private medical care
    • sharing the costs of foreign language classes
    • sharing the costs of professional training & courses
    • life insurance
    • remote work opportunities
    • flexible working time
    • fruits
    • corporate products and services at discounted prices
    • integration events
    • preferential loans
    • no dress code
    • coffee / tea
    • leisure zone
    • sharing the costs of tickets to the movies, theater
    • christmas gifts
    • employee referral program
    • charity initiatives
    • family picnics
    • Massage services at the office
    • Lawyer consultation
    • Summer and winter activities for children

    Recruitment stages

    • 1.
      Phone interview with a recruiter
    • 2.
      Meeting with a direct manager
    • 3.
      Meeting with a higher level manager

    Robert Bosch Sp. z o.o.

    Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

    This is how we work

    I apply to:
    Robert Bosch Sp. z o.o.
    Robert Bosch Sp. z o.o.
    Łódź, Łódź (Poland)
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