Blog
HSBC Service Delivery (Polska) Sp. z o.o.
Offer parameters

salary not specified

contract of employment (full-time)

hybrid work
mid
valid for 20 days
(until 24 Jun)
Набір відкритий для українців
Recruitment open to Ukrainians
Kraków, Lesser Poland (Poland)
Kapelanka 42a

Technologies we use

Expected

IAM/Non IAM teams
ITSOs
Sailpoint IIQ
GBGF/IT

About the project

HSBC's Identity & Access Management Cybersecurity function is the first line of defence, serves as the focal point in Cybersecurity for access related activities ensuring that HSBC's electronic based assets are monitored, managed, accessed, and protected effectively so that only those people with a legitimate business need can access or modify them, when they need to do so.
The TPM team are required to support the onboarding of new applications into Sailpoint using HSBC’s self-service onboarding tool and are seeking a technical Business analyst with strong IAM and Sailpoint IIQ expertise to be able to support the team. The candidate will:
  • Support the business in Onboarding of new applications via HSBC’s self-service portal
  • Manage the relationships between all IAM Technology Functions and the Business to ensure successful Onboarding and a streamlined customer experience.
  • Your responsibilities

    • Gather requirements to onboard applications in IAM systems and enable them with IAM controls & governance policies
    • Gathering requirements and technical information in support of design/configuration for roles, applications, workflows and other Sailpoint IIQ configuration components
    • Supporting the business with the use of HSBC’s self-service onboarding tool including triage of queries, troubleshooting and training
    • Monitor the progress of applications being onboarded and follow up with the business to ensure all required information is entered into the tool swiftly
    • Undertake quality checks on the content of the data being input into the tool before passing to the IAM technology teams
    • Engaging GBGF, wider Cyber teams to gather detailed functional and non-functional requirements and support them in Sailpoint catalogue maintenance
    • Acting as the link between technology and other IAM/Non IAM teams, ITSOs and Service Delivery to provide a single and consistent service to all stakeholders
    • Continuously and proactively seek to enhance, streamline, and automate processes where possible
    • Supporting communications to stakeholders throughout
    • Ability to analyse access models for applications and advise the best fit model to onboard applications onto Sailpoint IIQ
    • Work with IAM Technology Team and HSBCs strategic Programme Teams to provide clear requirements and have an oversight of development and testing for enhanced capabilities, custom connectors. Support with Go Live readiness, service readiness, operational readiness, and associated communications
    • Coordinate between multiple IAM Teams to ensure the completeness of attributes of Entitlement Catalogue including supporting the SOD team to on-board the SBT and Toxic combination rules
    • Facilitating the user acceptance testing with GBGF/ITSOs

    Our requirements

    • Gather requirements to onboard applications in IAM systems and enable them with IAM controls & governance policies
    • Gathering requirements and technical information in support of design/configuration for roles, applications, workflows and other Sailpoint IIQ configuration components
    • Supporting the business with the use of HSBC’s self-service onboarding tool including triage of queries, troubleshooting and training
    • Monitor the progress of applications being onboarded and follow up with the business to ensure all required information is entered into the tool swiftly
    • Undertake quality checks on the content of the data being input into the tool before passing to the IAM technology teams
    • Engaging GBGF, wider Cyber teams to gather detailed functional and non-functional requirements and support them in Sailpoint catalogue maintenance
    • Acting as the link between technology and other IAM/Non IAM teams, ITSOs and Service Delivery to provide a single and consistent service to all stakeholders
    • Continuously and proactively seek to enhance, streamline, and automate processes where possible
    • Supporting communications to stakeholders throughout
    • Ability to analyse access models for applications and advise the best fit model to onboard applications onto Sailpoint IIQ
    • Work with IAM Technology Team and HSBCs strategic Programme Teams to provide clear requirements and have an oversight of development and testing for enhanced capabilities, custom connectors. Support with Go Live readiness, service readiness, operational readiness, and associated communications
    • Coordinate between multiple IAM Teams to ensure the completeness of attributes of Entitlement Catalogue including supporting the SOD team to on-board the SBT and Toxic combination rules
    • Facilitating the user acceptance testing with GBGF/ITSOs

      Optional

    • Experience of working with global teams
    • Strong communication skills
    • Ability to self-learn and adapt to changing technologies
    Company Image

    What we offer

    • Contact with top IT technologies available in the market
    • Employees’ benefits: Multisport Card, private medical and dental health care, life insurance
    • Free parking space for our employees – few minutes from the office
    • Internal training events and workshops
    • Realistic career progression opportunities in an international organization
    • Casual dress code
    • Cultural exchange

    Benefits

    • sharing the costs of sports activities
    • private medical care
    • sharing the costs of foreign language classes
    • sharing the costs of professional training & courses
    • life insurance
    • remote work opportunities
    • flexible working time
    • integration events
    • corporate sports team
    • doctor’s duty hours in the office
    • retirement pension plan
    • corporate library
    • no dress code
    • video games at work
    • coffee / tea
    • parking space for employees
    • leisure zone
    • extra social benefits
    • employee referral program
    • opportunity to obtain permits and licenses
    • charity initiatives
    • family picnics
    • extra leave

    Recruitment stages

    • 1.
      Online assessment
    • 2.
      Phone interview
    • 3.
      Zoom interview
    • 4.
      Welcome to HSBC!

    HSBC Service Delivery (Polska) Sp. z o.o.

    HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.
    HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
    Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

    This is how we work

    I apply to:
    HSBC Service Delivery (Polska) Sp. z o.o.
    HSBC Service Delivery (Polska) Sp. z o.o.
    Kraków, Kapelanka 42a, Lesser Poland (Poland)
    Pracodawca zbiera zgłoszenia przez swój system. Przejdziesz na jego formularz.

    Klikając w przycisk „Aplikuj” potwierdzasz, że zapoznałeś(-łaś) się i akceptujesz Regulamin serwisu.

    Grupa Pracuj S.A. jest administratorem Twoich danych m.in. dla celów świadczenia Ci usług w the:protocol oraz w celach analitycznych i marketingowych. Jeżeli masz pytania lub chcesz skorzystać ze swoich praw (dostępu do danych, ich sprostowania, usunięcia, ograniczenia przetwarzania, przeniesienia, sprzeciwu lub skargi do PUODO), skontaktuj się z nami: [email protected] lub z naszym inspektorem ochrony danych: [email protected]. Więcej informacji w Polityce Prywatności.


    Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: [email protected]

    Need more information?

    You can ask the recruiter a casual question. You will receive a reply within three business days.

    Check first if the answer to your question is not already in the body of the offer.
    An employer may not respond to your question, particularly if there are less than 3 business days remaining before the offer ends.

    Wybraliśmy dla Ciebie