Wipro IT Services

Wipro IT Services

Service Desk Administrator with German

Offer parameters

salary not specified

contract of employment (full-time)

home office work • hybrid work
valid for 21 days
(until 23 Jun)
Набір відкритий для українців
Recruitment open to Ukrainians
Gdańsk, Pomeranian (Poland)

Technologies we use

Operating system


Your responsibilities

  • Please upload your CV IN ENGLISH
  • Providing Technical support to customers on phone or chats to solve their technical problems reported.
  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network or computer issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.

Our requirements

  • Previous experience with IT Customer Support
  • Fluent in both German and English
  • Good interpersonal and communication skills
  • Customer service orientation and ability to work in a team
  • Excellent soft skills, communications skills (Voice & Email) to handle global customers
  • Computer literacy


  • Please upload your CV IN ENGLISH

This is how we organize our work

Company Image


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • fruits
  • corporate products and services at discounted prices
  • doctor’s duty hours in the office
  • retirement pension plan
  • coffee / tea
  • parking space for employees
  • holiday funds
  • redeployment package
  • employee referral program
  • Multisport Card

This is how we work

I apply to:
Wipro IT Services
Wipro IT Services
Gdańsk, Pomeranian (Poland)

Need more information?

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An employer may not respond to your question, particularly if there are less than 3 business days remaining before the offer ends.

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