Unic Sp. z o.o.

Unic Sp. z o.o.

Service Desk Specialist with German

Offer parameters
hybrid work
mid • senior
valid for 24 days
(until 15 Apr)
Wrocław, Lower Silesia (Poland)
Grabarska 1

Technologies we use

Operating system


Your responsibilities

  • Local IT support in Wrocław
  • Service Desk Support for our external and internal customers (level 1 and partially level 2)
  • Internal support to all employees for our ERP system (including management reports)
  • Contribution towards and improvement of company’s knowledge base system
  • Interaction with customers via diverse channels, i.e email, phone, chat, ticketing system, etc.

Our requirements

  • Spoken and written both English and German skills at C1 level
  • Knowledge about business IT–Infrastructure (Windows, Office, Active Directory, Exchange, Remote Desktop etc.) and some server technologies (Windows/Linux Server, Atlassian products, Office 365 with SharePoint and MS Teams as examples)
  • Strong network and software troubleshooting skills
  • Ability to perform remote support
  • Readiness to learn new tools and technologies
  • Skills in organizing and prioritizing tasks when working by yourself or in a team
  • Excellent communication skills


  • MacOS knowledge and support experience
Company Image

What we offer

  • Unic Talks – our internal initiative, where we exchange great ideas
  • Time for self-development - invest in your professional growth
  • Monthly budget for development - to cover the costs of trainings, certifications, training platform, events, conferences, books, etc.
  • Free German lessons
  • Various integration events


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • remote work opportunities
  • flexible working time
  • fruits
  • integration events
  • corporate library
  • no dress code
  • coffee / tea
  • drinks
  • leisure zone
  • employee referral program
  • charity initiatives
  • original Swiss chocolate

Recruitment stages

  • 1.
    CV analysis
  • 2.
    1st interview
  • 3.
    2nd interview
  • 4.

Unic Sp. z o.o.

Unic is digital agency with over 26 years of experience. We work in four main areas: experience platforms, e-commerce, digital marketing and operations. Comprehensive cooperation with customers at all stages – from consulting and design to technical development is based on open dialogue that values and appreciates different viewpoints. That helps us constantly improve customer experience and produce personalized, meeting needs and intuitive products. This sentence describes our approach best: We humanize the digital.

This is how we work

I apply to:
Unic Sp. z o.o.
Unic Sp. z o.o.
Wrocław, Grabarska 1, Lower Silesia (Poland)

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