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Offer summary
(Summary generated by AI based on the full job description)
The project involves maintenance of deposit applications at Nordea bank, ensuring uninterrupted services for customers. Technologies include Transact (T24), Oracle SQL, Splunk, Grafana, AppDynamics, Kafka. Responsibilities cover incident analysis and resolution, monitoring and automation development including AI solutions, supporting ITIL and CI/CD processes. Benefits include private medical care, life insurance, Udemy training access, and language courses.
2nd line Support Specialist, Deposits Application Maintenance team
Company: NORDEA Bank Abp SA Oddział w Polsce
from: 11 September 2026
to: 11 October 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:mid
working mode:hybrid
location:Gdańsk, Pomeranian
Gdańsk, Pomeranian
Requirements
Expected technologies
SQL
Python
Java
Grafana
Splunk
Appium
Optional technologies
Figma
Our requirements
Required:
Nice to Have:
It Would Be Ideal If You Also…
If this sounds like you, get in touch!
Your responsibilities
Analyzing, reproducing, and solving incidents
Working with problem tickets
Developing and improving monitoring and tooling
Identifying opportunities for automation and developing new solutions, including AI agents
Participating in knowledge transfer sessions
Contributing to the knowledge database
About the project
Meet the Deposits Application Maintenance team. Our role is to secure uninterrupted services for Nordea customers and users.
Our team adds value by ensuring undisturbed operations of core applications and their environment in Service Area Retail Products and Core Technology. We enable smooth daily work for end-users and do our best to minimize any negative impact on Nordea customers. Our team is a group of 35 people with various skill sets, backgrounds, and experience who work together to run the bank. We are located mainly in Gdańsk and Warsaw, but you can also find some of us in Łódź and Copenhagen.
Our technology stack includes, but is not limited to: Transact (T24), Oracle SQL (XMLType), Splunk, Grafana, AppDynamics, and Kafka.
We are looking for a 2nd Line Support Specialist (IT Analyst) to play a valuable role in the Bank's IT operations, helping to streamline our processes and deliver reliable services.
Next steps
- Submit your application no later than 30/09/2026.
- The recruitment procese will have up to 3 stages, including a technical discussion with our Team members and the interview with Team leader. We prefer in-person meetings in our offices but on-line session are also possible.
Benefits
- private medical care
- life insurance
- integration events
- retirement pension plan
- redeployment package
- Training access to Udemy platform, English courses
- Modern office and equipment
- Attractive benefit package
NORDEA Bank Abp SA Oddział w Polsce
We are Nordea. We have a 200-year history of supporting and growing the Nordic economies, and our values are deeply rooted in these open, progressive, and collaborative societies. As one of the biggest employers in the Nordics, Poland, and Estonia, you have excellent opportunities to evolve, develop, and move forward with us.
We enable dreams and aspirations for a greater good.
We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting potential candidates.
We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers' needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on the broader perspective in our daily challenges.
We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.
This is how we work
2nd line Support Specialist, Deposits Application Maintenance team
I apply to:
NORDEA Bank Abp SA Oddział w Polsce
Gdańsk, Pomeranian
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