Praca w miastach:Praca IT Warszawa•Praca IT Kraków•Praca IT Wrocław•Praca IT Szczecin•Praca IT Poznań•Praca IT Lublin•Praca IT Katowice•Praca IT Bydgoszcz•Praca IT Łódź•Praca IT Białystok•Praca IT Toruń•Praca IT Gdańsk
Stanowiska:Grafik komputerowy praca•Tester gier praca•Programista praca•Tester oprogramowania praca•Frontend Developer praca•Data scientist praca•Tester manualny praca•Tester praca•Analytics praca•Tester aplikacji praca•Programista java praca•Web developer praca
Technologie i narzędzia:Python praca•Cyberbezpieczeństwo praca•Java praca•Bazy danych praca•Cisco praca•C++ praca•Javascript praca•SQL praca•Business Intelligence praca•Delphi praca•Wordpress praca•Testowanie aplikacji praca•C# praca•PHP praca
Specjalizacje:Backend praca•Devops praca•Frontend praca•Full-stack praca•GameDev praca•Mobile praca•Embedded praca•Architecture praca•QA/Testing praca•Security praca•AI/ML praca•Big data science praca•Helpdesk praca•IT admin praca•Agile praca•Product Management praca•Project Management praca•UX/UI praca•Business analytics praca•SAP & ERP praca•System analytics praca•PO/PM praca•Scrum master praca•Analityka praca•Data analytics & BI praca
Offer summary
(Summary generated by AI based on the full job description)
The project covers production support for critical banking systems handling settlements, payments, cash flow and regulatory reporting. Technologies include Geneos ITRS, Apache Airflow, BMC Control-M, UNIX/Linux, SQL, with Python, ELK, Kafka, ZooKeeper and AI productivity tools. Responsibilities include advanced BAU application support, incident/problem/change management under ITSM, automation initiatives, DR testing, collaboration with UNIX/DB/Network teams and remediation of risks and audit findings.
Application Production Support Engineer - Geneos ITRS
Company: SQUARE ONE RESOURCES sp. z o.o.
from: 5 November 2026
to: 5 December 2026
100 - 140 złnet (+ VAT)/ hr.B2B contract (full-time)
Offer parameters
level:mid • senior
working mode:hybrid
location:Warszawa, Masovian
Warszawa, Masovian
Requirements
Expected technologies
Bash
Python
Linux
UNIX
SQL
Geneos
ITRS
Kafka
Operating system
Linux
Our requirements
- University degree in Computer Science, Information Technology, or a related technical discipline.
- Strong experience in Application Production Support, IT Operations, or a similar technical support role, preferably within the financial services or banking sector.
- Solid understanding of IT Service Management (ITSM), including Incident, Problem, and Change Management.
- Strong hands-on experience with UNIX/Linux environments and shell scripting.
- Very good knowledge of SQL and relational databases, including troubleshooting and data analysis.
- Good programming skills in at least one language, preferably Python.
- Experience with monitoring and scheduling tools such as Geneos ITRS, Apache Airflow, and BMC Control-M.
- Familiarity with technologies such as ELK Stack, Apache Kafka, and Apache ZooKeeper.
- Practical experience using AI-powered tools to improve productivity and support daily engineering activities.
- Ability to troubleshoot complex technical issues and work effectively under time pressure.
- Strong analytical and problem-solving skills, with the ability to manage multiple priorities simultaneously.
- Excellent communication and collaboration skills, combined with the ability to work independently in a remote, globally distributed team.
- Fluent English, both written and spoken.
Your responsibilities
- Provide advanced technical application support within a Business-as-Usual (BAU) production environment.
- Monitor and maintain critical applications and infrastructure using Geneos ITRS, Apache Airflow, and BMC Control-M.
- Manage incidents, problems, and changes of varying complexity, ensuring timely resolution and minimal business impact.
- Apply IT Service Management (ITSM) principles and effectively prioritize tasks in a dynamic production environment.
- Identify opportunities to improve automation, operational efficiency, and service quality, taking ownership of initiatives through to implementation.
- Work closely with the CIO and relevant technology teams to troubleshoot issues and implement application enhancements that improve the supportability of the platform.
- Ensure compliance with established Change Control and Fault Reporting procedures.
- Participate in bank-wide Disaster Recovery (DR) testing and collaborate with the wider Production Support team on remediation activities.
- Work closely with UNIX, Database, Network, and upstream/downstream application teams to improve service quality and operational efficiency.
- Manage outstanding risks and audit findings, ensuring appropriate remediation and closure.
- Conduct regular environment risk assessments and identify, document, and escalate emerging risks.
- Actively contribute to knowledge sharing and cross-training initiatives within internal teams.
About the project
We are looking for an experienced Senior Application Production Support Engineer to join a global Markets Production Support team responsible for maintaining business-critical banking applications and services.
The team supports a wide range of systems covering settlements, payments, cash flow processing, business process management, and regulatory reporting.
You will work in a distributed international environment, collaborating with technology teams across different regions to ensure the stability, availability, and continuous improvement of critical production platforms.
This role combines hands-on technical application support, incident and problem management, automation, and close cooperation with infrastructure and development teams. It offers an opportunity to work with enterprise-scale banking systems in a demanding, fast-paced environment.
SQUARE ONE RESOURCES sp. z o.o.
#OneSquareOne - one team, many talents
Square One Poland specializes in IT outsourcing and supporting companies in building and scaling technology teams. We help international organizations access proven IT specialists, carefully matched to project requirements and company culture.
We act as a strategic partner, enabling effective team scaling — from individual experts to complete project teams — based on transparent cooperation and long-term, win–win relationships. For IT professionals, we offer inspiring projects delivered with modern technologies, clear communication, and real opportunities for professional growth.
Operating internationally, we combine years of experience with creativity, agility, and flexibility. Despite our market maturity, we retain a start-up DNA that allows us to respond quickly to changing business needs.
Our organizational culture is confirmed by the Great Place to Work® 2026 certification.
This is how we work
Application Production Support Engineer - Geneos ITRS
100–140 zł / hr. (B2B)
I apply to:
SQUARE ONE RESOURCES sp. z o.o.
Warszawa, Masovian
Need more information?
- Make sure the body of the offer doesn’t already include what you’re looking for.
- Ask a question if you need more information you’re interested in.
- We’ll forward your question to the employer and aim to provide a response within 3 business days.