Application Service Owner (French)

Our requirements

• Strong experience in application management / application support (RUN)
• Ability to understand business processes and application dependencies
• Experience with performance monitoring, SLA/KPI follow-up, and reporting
• Strong coordination and stakeholder management skills
• Proactive mindset with ability to identify risks and propose improvements
• Ability to work in a complex, multi-team environment
• Strong proficiency in French (min. B2) is essential for this role.
• Analytical thinking and problem-solving mindset

Optional

• Experience in application lifecycle management (build/run/transform)
• Knowledge of data migration or infrastructure environments
• Exposure to Agile / DevOps ways of working
• Experience in multinational delivery models

Your responsibilities

• Own the overall performance and reliability of assigned applications (technical and financial aspects)
• Monitor and drive application KPIs and SLAs (performance, availability, cost)
• Coordinate internal and external teams involved in application delivery and support
• Ensure smooth deployments and production readiness
• Oversee and coordinate data migrations and application changes
• Ensure accuracy and consistency of reporting related to application performance
• Drive continuous improvement initiatives to enhance service quality and user satisfaction
• Support the integration of new technologies and evolutions in the application landscape
• Act as a key point of contact for business stakeholders, understanding needs and translating them into actionable improvements

About the project

This is how we organize our work

This is how we work on a project

• DevOps

What we offer

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Development opportunities we offer

• development budget
• external training
• soft skills training
• technical knowledge exchange within the company
• time for development of your ideas

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• no dress code
• parking space for employees
• extra social benefits
• redeployment package
• employee referral program
• charity initiatives
• access to courses e.g. Excel, VBA, RPA, Customer Care
• unlimited access to Udemy Business
• free chat/call with a therapist

Recruitment stages

• 1.
  Interview with the recruiter
• 2.
  Competency Tests/Language Verification
• 3.
  Video call with a manager
• 4.
  Final Decision

Capgemini Polska