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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on centralised ICT asset and configuration management within BMC Helix ITSM for a bank. Key technologies are BMC Discovery with integrations to Helix/ServiceNow/Remedy, scripting and SQL, service modelling (CAM/SAM/Blueprint) and automation/workflows. Responsibilities include BMC Discovery maintenance and troubleshooting, TPL and Application Modelling development, CMDB synchronization and reconciliation, and cooperation with data owners, architects and vendors.
BMC Discovery Expert, IT Service Configuration Management team
Company: NORDEA Bank Abp SA Oddział w Polsce
from: 24 September 2026
to: 8 November 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:expert
working mode:hybrid
location:Gdańsk, Pomeranian
Gdańsk, Pomeranian
Requirements
Operating system
Windows
Our requirements
Who you are
This is the right role for you if you:
* Are self-driven and proactive with a positive attitude and integrity
* Have analytical mind and curiosity
* Are quality oriented
* Collaborate and connect with others easily
* Are ambitious and structured problem solver that demonstrates good judgement & practical sense with limited information at hand
* Demonstrate experience IT Service Management Operations
Your background and skills include:
* Professional and hands on experience with BMC Discovery/ServiceNow Discovery
* Experience with upgrades to the BMC/ServiceNow Discovery tool
* Experience in building automations and workflows
* Experience in scripting/writing patterns (BMC/ServiceNow Discovery and SQL)
* Experience in Service Modelling (CAM, SAM or Blueprint)
* Knowledge of architecture and configurations of IT infrastructure components
* Experience working with ITSM tools (Remedy, ServiceNow, Helix)
* High skills in communication
* Fluency in written and spoken English
It would be ideal if you also:
* Are familiar with Agile methodology
* Have experience in ITSM processes and understanding of ITIL methodology
If this sounds like you, get in touch!
Your responsibilities
Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea's transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.
We are looking for an experienced BMC Discovery Expert to join IT Service Configuration Management team on a full-time employment agreement. Nordea is a place where traditions meet tomorrow. We're not just a bank; we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people's daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.
About our team
Meet the IT Service Configuration Management team. Our role is to provide centralised ICT Asset and Configuration process and operations within BMC Helix ITSM system.
Main responsibilities in this role:
* Review, analyse, coordinate and maintain efficient operations between BMC Discovery and Helix CMDB
* BMC Discovery monitoring, troubleshooting, housekeeping
* BMC Discovery TPL development, synchronization and reconciliation
* Application Modelling development and maintenance
* Identify improvements potential and develop technical solutions
* Cooperate with data owners, architects, and various subject matter experts including BMC vendor
The role is based in Poland - Gdańsk/Gdynia or Finland - Helsinki.
Benefits
- private medical care
- life insurance
- flexible working time
- integration events
- corporate gym
- corporate sports team
- retirement pension plan
- no dress code
- coffee / tea
- parking space for employees
- leisure zone
- extra social benefits
- holiday funds
- redeployment package
- employee referral program
- charity initiatives
- Sports membership cards
- Nordea Seniority Benefit
- Wellbeing platform
- Hybrid working options
- Flexible benefits platform
NORDEA Bank Abp SA Oddział w Polsce
Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. We are looking for a Senior Engineer full-time on permanent basis.
Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.
This is how we work
BMC Discovery Expert, IT Service Configuration Management team
I apply to:
NORDEA Bank Abp SA Oddział w Polsce
Gdańsk, Pomeranian
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