Business Analyst - CRM & Customer Data (f/m/x)
Offer summary

(Summary generated by AI based on the full job description)

The project focuses on implementing Customer Data Platform (CDP) solutions and integrating marketing data across Europe. Required background includes CRM, Loyalty, Customer Data, Personalization, MarTech and hands-on marketing process knowledge. Main responsibilities include gathering and documenting business and system requirements, defining requirements for customer segmentation, audience targeting and campaign activation, mapping processes and data flows, and supporting testing and UAT. Experience with Adobe Experience Platform / Adobe Real-Time CDP is a plus.

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Business Analyst - CRM & Customer Data (f/m/x)

Company: Sii Sp. z o.o.

from: 5 November 2026
to: 5 December 2026
salary not specifiedB2B contract
Offer parameters
level:senior
working mode:hybrid • full office
Warszawa, Mokotów
Warszawa, MokotówAleja Niepodległości 69View on map

Requirements

Optional technologies

AEP (Adobe Experience Platform)
Adobe Real-Time CDP

Our requirements

  • Minimum 5 years of experience as a Business Analyst in CRM, Loyalty, Customer Data, Personalization, or MarTech projects
  • Hands-on experience with customer data and marketing processes
  • Excellent communication skills and ability to work with multiple stakeholders
  • Strong understanding of business and marketing needs, as well as data and technology
  • Advanced level of both English and Polish
  • Availability for hybrid work (3 days a week from the office)

Optional

  • Experience with Adobe Experience Platform or Adobe Real-Time CDP

Your responsibilities

  • Gathering and documenting business and functional requirements for CDP solutions
  • Translating business needs into data and system requirements
  • Defining requirements related to customer segmentation, audience targeting, eligibility, and campaign activation/personalization
  • Mapping business processes, data flows, and dependencies to ensure alignment between teams
  • Preparing acceptance criteria for project deliverables
  • Supporting refinement sessions, testing, and UAT to ensure successful implementation of solutions
  • Coordinating requirements between European markets and global teams to ensure consistency and effectiveness
Company

About the project

We are looking for a Senior Business Analyst to support the development and implementation of Customer Data Platform (CDP) solutions across Europe. In this role, you will work in a hybrid environment, collaborating closely with various stakeholders to translate business needs into concrete requirements for technology teams. Your understanding of marketing processes will be essential in driving impactful solutions. If you are passionate about bridging the gap between business and technology, we encourage you to apply.

What we offer

  • Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
  • Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
  • We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
  • Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
  • Comfortable workplace – class A offices or remote work
  • Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
  • PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
  • Investment in your growth – meetups, webinars, training platform and technology blog – you choose
  • Fantastic atmosphere created by all Sii Power People

Recruitment stages

  • 1.
    Send your CV
  • 2.
    Talk to us about your expectations
  • 3.
    Learn more about our projects and choose the best
  • 4.
    Start your adventure with Sii!

Sii Sp. z o.o.

Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment.
Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.

This is how we work

Business Analyst - CRM & Customer Data (f/m/x)
I apply to:
Sii Sp. z o.o.
Warszawa, Mokotów
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