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Offer summary
(Summary generated by AI based on the full job description)
The project involves business analysis and product maintenance within the Customer Value and Digital Engagement domain. Tools used include Jira, Confluence, and BPMN. Responsibilities cover designing customer journeys, creating prototypes, documenting requirements, running workshops and collaborating with the team and stakeholders. Skills needed include defining functional requirements and business process analysis.
Business Analyst - Customer Value and Digital Engagement Department
Company: T-Mobile
from: 20 July 2026
to: 19 August 2026
salary not specifiedB2B contract (full-time)
Offer parameters
level:mid
working mode:remote • hybrid
location:Warszawa, Masovian
Warszawa, Masovian
Requirements
Expected technologies
UML
BPMN
Our requirements
- Excellent analytical skills and the ability to effectively prioritize and complete tasks
- Initiative, ability to work on your own and make decisions
- Experience in defining & documenting functional and non-functional requirements
- Practical knowledge and ability to make designs using BPMN
- Ability to initiate actions independently, identify problems and seek solutions
- Consistently striving to achieve set goals
- Being open, communicative, accurate, patient and determined
- Experience in digital (webportal, app, eCommerce)
Optional
- Knowledge and ability to visualize analysis into readable diagrams using UML notation (Activity Diagrams, Sequence Diagrams, Use Cases)
Your responsibilities
- Designing end-to-end customer journey for new and existing features and products
- Creating prototypes to visualize proposed solutions and obtain early feedback from stakeholders
- Gather and document requirements and translate them into clear user stories and acceptance criteria (or other outputs as agreed) that can be used and interpreted by both business and technical users
- Planning, running, and facilitating workshops
- Assessing source documentation from the customer
- Cooperating with the team, squad, Product Owner, business representatives, and programmers
- Close cooperation with business stakeholders in Go-to-market topics
- Driving business processes analysis – collecting requirements and aligning the solution with the squad and core stakeholders
- Creating and managing analytical documentation using existing tools and processes (Jira, Confluence, etc.)
- Ensuring the quality of products by supporting acceptance tests and implementation of the solution
About the project
You will work on the business analysis and maintenance of our products in the Customer Value and Digital Engagement Department
The team focuses on customer needs, enjoys finding solutions, and embraces challenges
This is how we organize our work
Team members
product ownerbusiness analyst
This is how we work on a project
- documentation
- issue tracking tools
What we offer
- You will work on the business analysis and maintenance of our products
- As a member of our scrum team, you will be part of a team focused on customer needs
- We like to find solutions and are not afraid of challenges
T-Mobile
Jesteśmy firmą technologiczną, a naszym celem jest tworzenie innowacyjnych rozwiązań dla klientów indywidualnych i biznesowych.
W T-Mobile wszyscy żyjemy w świecie magenta! Kolor ten jest nam bliski, bo oznacza wiarę w powodzenie podejmowanych działań, pewność siebie i wytrzymałość. Właśnie tacy jesteśmy jako zespół.
W #MagentaTeam stawiamy na wymianę doświadczeń, zwinną pracę i szybko adaptujemy się do zmian! #MagentaTeam to jednak przede wszystkim mix różnych kompetencji i doświadczeń, osobowości, temperamentów i poglądów. Właśnie w tej różnorodności widzimy naszą największą siłę.
This is how we work
Business Analyst - Customer Value and Digital Engagement Department
I apply to:
T-Mobile
Warszawa, Masovian
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