Business Analyst - TRA Transformation
Offer summary

(Summary generated by AI based on the full job description)

The project focuses on business transformation in HSBC's financial sector, emphasizing change management and supporting the group strategy. Experience with Risk Engines, Monte Carlo Simulation, Pricing Models, and Counterparty Credit Risk is required. Key responsibilities include leading analysis, managing change, collaborating with multiple teams, and overseeing implementation and communication of change. Benefits include private medical care, multisport card, life insurance, and educational support.

Business Analyst - TRA Transformation

Company: HSBC Service Delivery (Polska) Sp. z o.o.

from: 29 July 2026
to: 28 August 2026
15 108 - 22 658gross/ mth.contract of employment (full-time)
Offer parameters
level:expert
working mode:hybrid
Kraków, Dębniki
Kraków, DębnikiKapelanka 42aView on map

Requirements

Operating system

Windows

Our requirements

  • Strong functional knowledge of Risk Engines, Monte Carlo Simulation and Pricing Models and Risk aggregation. Strong functional understanding of Counterparty Credit Risk (CCR) Data and Controls.
  • Expert knowledge of Global Transformation Business Transformation Frameworks, methodologies and best practice techniques.
  • Very strong knowledge of the external environment–regulatory, political, competitors etc.
  • Business re-engineering knowledge. Advanced Business analysis, requirements gathering and design techniques. Advanced Change management and implementation management techniques and approaches.
  • Proven track record as an outstanding analyst or consultant. Overall financial services industry knowledge with specific functional expertise.
  • Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projects. Experience of business case development and a sound understanding of how design enablers underpin business benefits.
  • Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact center, trading floor, operations, head office etc.).
  • Excellent communication, inter-personal and negotiating skills. Excellent decision making and problem-solving ability. Advanced judgmental skills to identify and resolve problems. Experience of managing large teams and resources located remotely. Ability to motivate and lead people, employing appropriate management styles.

Your responsibilities

  • Manage and execute analysis activities within priority programmes, guiding teams on Requirements Management and other analysis tasks.
  • Oversee Change Management activities, from early planning and audience analysis to designing and delivering change interventions like communications, training, and support. They track change readiness, adoption, and feedback to ensure successful implementation.
  • Plan, control, and report on the implementation of change products, Business Analysts focus on accelerating benefits and minimizing risks during deployment. This includes managing readiness and the early stages of implementation, such as pilots.
  • Work closely with the Project Management Office, Process Consultants, and Business Consultants to ensure effective utilization of analyst resources and meet the needs of upcoming project demands.
  • Anticipate and manage stakeholder expectations, fostering open and honest communication; resolves stakeholder conflict and represents the interests of other stakeholders.
  • Identify and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems
  • Question current state and facilitates stakeholders to identify opportunities for improvement.
  • Uses understanding of the Group’s strategy, strengths, weaknesses and the external marketplace, to inform business decisions and create competitive advantage.
Company

About the project

The vision for Transformation at HSBC is to be the primary change partner for businesses, supporting the implementation of the Group Strategy and making change a sustainable competitive advantage. In this role, the jobholder serves as a key contact point between the business and IT, working independently with a high degree of flexibility. They are expected to: consult with the business at all levels, building strong relationships with Software Delivery, IT Operations, Service Delivery, and other delivery partners and Global Functions & engage in multiple initiatives simultaneously, often taking a lead analyst role in larger projects and directing all analyst activities. This position requires strong relationship-building skills and the ability to manage and lead analysis activities across various projects effectively.

What we offer

  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Cafeteria platform
  • Employee assistance program
  • Additional contributions to PPK scheme
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • 1.
    Online assessment
  • 2.
    Phone interview
  • 3.
    Job interview
  • 4.
    Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

This is how we work

Business Analyst - TRA Transformation
15.1k–22.7k zł / mth. (CoE)
I apply to:
HSBC Service Delivery (Polska) Sp. z o.o.
Kraków, Dębniki
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