Business Analyst (Digital Hangar)

Your responsibilities

• Gather, analyze, and document business requirements for IT initiatives and products.
• Identify opportunities for process optimization and recommend actionable improvements.
• Translate business needs into product features aligned with strategic business objectives.
• Prepare and maintain analytical documentation, including specifications, process diagrams, and user stories.
• Collaborate closely with technical teams, product owners, and business stakeholders.
• Facilitate workshops and support decision-making processes.
• Apply Design Thinking principles and a user-centric approach to solution design.

Our requirements

• At least 3 years of experience as a Business Analyst in IT projects.
• Practical experience in requirements engineering for commercial products or customer-facing solutions.
• Ability to identify business needs, define expected outcomes, and translate business strategy into product development initiatives.
• Knowledge of Business Analysis methodologies and Design Thinking.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and stakeholder management abilities.
• Proactive mindset, ownership attitude, and willingness to challenge existing solutions.
• Ability to build effective cross-functional relationships.
• Creativity, independence, and a results-oriented approach.
• Openness to occasional business travel.
• Fluent Polish and English (B2/C1).
• Readiness to work in a hybrid model - 2 days in the office in Gdańsk.

Optional

• Experience working in large-scale international environments and Agile frameworks (e.g. SAFe).
• Knowledge of middleware, web services, mobile, or desktop platforms.
• Familiarity with tools such as Kibana, Google Analytics, Postman, or Insomnia.
• Understanding of REST APIs and system integration concepts, enabling effective collaboration with development teams and participation in interface definition and validation.

About the Role

What we offer

• An international working environment, atmosphere that stimulates development.
• Individual career path.
• Employment contract.
• Lufthansa Group membership benefits.
• Flexible working time and place adjusted to employee’s needs. Possibility of starting your workday between 07:00 and 11:00.
• Support for your passion for sports within the local activity group and co-financing Multisport cards.
• Private medical care for employees and their family members.
• Life insurance.
• Stable employment under an employment contract.
• Training opportunities and real growth paths.
• Modern office in Oliwa – great location and comfortable workspace.
• Atmosphere – small teams, high independence, real impact on the project.

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• flexible working time
• fruits
• corporate products and services at discounted prices
• integration events
• no dress code
• coffee / tea
• drinks
• parking space for employees
• leisure zone
• extra social benefits
• holiday funds
• sharing the costs of holidays for kids
• sharing the commuting costs

Lufthansa Systems