Business Analyst (EU Public)

Our requirements

• Minimum 5 years of relevant IT professional experience
• Minimum 3 years of project experience relevant to the profile or in a similar role
• Higher vocational education (minimum Bachelor's degree)
• Holds at least two of the following certifications: Certification of Capability in Business Analysis™ (CCBA) or equivalent + Certified UML Professional certificate at foundation level or BPM 2 fundamental level or equivalent
• Has completed at least one full Software Development Life Cycle (SDLC)
• Knowledge in business processes modelling using BPMN notation
• Experience in requirements elicitation, analysis, and user story definition
• Knowledge of analysis and modelling notations such as UML (e.g., capability diagrams, activity diagrams, state diagrams, logical data models)
• Proficiency in modelling tools such as Sparx Enterprise Architect, ARIS Architect, or equivalent
• Excellent analytical and communication skills
• Ability to create and maintain analytical and project documentation effectively
• Strong problem-solving skills
• Had role of the BA for a large-scale project (above 1 year duration and over €1M budget) of deployment enterprise resource planning system
• Experienced in analysis of the following business processes: Logistics, Warehouse Management, Asset Management, Fleet Management, Financial Management, Legal, HR, Project Management
• Experienced in business (and optionally system) analysis considering capabilities of the Service Now platform (custom/scoped applications and standard Service Now modules): ITSM (Hardware Asset Management, CMDB), SecOps, Customer Service Management, Enterprise Assets Management, Strategic Porfolio Management (in on-prem and clould set-up)
• Possess at least one valid ServiceNow certificate: Certified System Adminitstrator, Citizen Developer, ServiceNow Certified Implementation Specialist or other relevant issued by ServiceNow

Your responsibilities

• Models and documents value chain/streams, business processes, roles, capabilities and data.
• Elicits and analyses business needs, requirements and user stories
• Supports business experts and product owners during definition of requirements and software development
• Maintains and tracks requirements/user stories in systems lifecycle
• Transfers business, users and technical needs into business requirements specification
• Maps business goals, project benefits, priorities, components, system features
• Analyses available systems
• Supports identification of options for potential solutions
• Supports preparation of business cases and feasibility studies
• Contributes to systems design, testing, quality assurance, change management.
• Responsible for designing, validating, and testing business processes for achieving business process excellence
• Responsible for taking a holistic approach in the planning and managing of a programmes for continuous improvements of business processes
• Responsible for coaching Frontex staff on upcoming changes, ensuring that a plan is in place to teach new skills and/or process changes
• Collaborates with owners of end-to-end processes to continually seek out process improvements
• Identifies opportunities for business process improvement leading to improved customer service, lower costs, or higher revenue (effectiveness and efficiency gains)
• Communicates project objectives, business case, requirements, and scope to all stakeholders, in order to better provide rapid responses to business needs
• Quantitatively analyses business processes, performing cost-benefit and what-if analysis
• Plans organizational changes process
• Implements performance monitoring systems for business processes
• Supports business users in developing strategic and tactical plans (e.g. sector strategies, implementation plans etc.)
• Supports definition of transition roadmaps for business architectures

About the project

This is how we organize our work

This is how we work on a project

• documentation
• functional tests
• integration tests
• testing environments

Development opportunities we offer

• assistance in preparation to public speeches
• external training
• intracompany training
• mentoring
• soft skills training
• substantive support from technological leaders
• support of IT events
• technical knowledge exchange within the company
• time for development of your ideas

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• corporate library
• no dress code
• video games at work
• coffee / tea
• drinks
• parking space for employees
• leisure zone
• business apartment

Britenet Sp. z o.o.