Business Analyst

Our requirements

• 3+ years experience working in an external client facing environment
• Proficient with Microsoft Office software
• Strong written and verbal English language skills

Optional

• 2+ years experience writing detailed business and functional requirements
• 3+ years experience on a team developing custom solutions
• Basic SQL experience/ skills desired
• Some web conference facilitation experience desired
• Experience with JIRA, Confluence and/or LucidChart

Your responsibilities

• Gather, analyze, and translate business requirements into clear, actionable functional specifications for technical and non-technical stakeholders.
• Act as the primary liaison between clients and internal delivery teams, ensuring business needs are accurately communicated to solution architects, developers, and QA teams.
• Facilitate requirements elicitation sessions with stakeholders to identify business objectives, process needs, and solution expectations.
• Produce concise, structured, and user-friendly documentation, including functional requirements, process descriptions, and acceptance criteria.
• Create and maintain business analysis artifacts using tools such as Lucidchart, including process maps, workflow diagrams, and solution documentation.
• Design and interpret high-level functional UI flows, mapping end-to-end user journeys and screen interactions for key business processes (e.g., money transfer workflows).
• Collaborate closely with technical teams to clarify requirements, validate solution feasibility, and ensure alignment between business expectations and technical implementation.
• Support solution design by identifying process dependencies, functional gaps, constraints, and opportunities for optimization.
• Validate proposed solutions against business requirements and support testing activities through requirements clarification and functional walkthroughs.
• Ensure documentation and analysis outputs are clear, streamlined, and fit-for-purpose, avoiding unnecessary complexity while maintaining delivery rigor.

About the project

Development opportunities we offer

• conferences in Poland
• development budget
• external training
• industry-specific e-learning platforms
• intracompany training
• mentoring
• support of IT events

What we offer

• Permanent contract from the very beginning (umowa o pracę)
• Health insurance and life insurance
• Multisport/participation in cultural events
• Cafeteria system where you can choose your own benefits
• Lunch+ card which can be used in cafes and restaurants
• On-line languages classes (English, German, Spanish)
• Training - professional certificates, webinars, classroom trainings
• Online access to thousands of technical ebooks (Books 24x7, Safari Books Online) and trainings (O'Reilly)
• One extra paid day off for volunteering per year

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• fruits
• integration events
• meal passes
• sharing the costs of tickets to the movies, theater
• kindergarten / nursery

Recruitment stages

• 1.
  HR screening call
• 2.
  Online technical interview (1 or 2)
• 3.
  Decision

Acxiom Global Service Center Polska sp. z o. o