Business Expert (m/f/d) PPA
Offer summary

(Summary generated by AI based on the full job description)

The project focuses on banking process automation using AI and Large Language Models (LLMs). Key technologies and tools include agentic AI, n8n, Camunda, cloud automation platforms. Responsibilities cover business process analysis, AI use case evaluation, developing AI-supported workflow prototypes, and Scrum Master support. The Agile environment requires knowledge of JIRA, Confluence. Benefits include private medical care, training budget, insurance, remote work opportunities.

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Business Expert (m/f/d) PPA

Company: Commerzbank AG

from: 17 July 2026
to: 16 August 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:mid
working mode:hybrid
Łódź, Bałuty
Łódź, BałutyWersalska 6View on map

Requirements

Expected technologies

Jira
Confluence

Our requirements

  • Business process analysis and requirements engineering
  • Automation, AI use case assessment and solution design
  • Agile delivery and Scrum framework
  • JIRA / Confluence and stakeholder communication

Your responsibilities

  • Analyze end-to-end business processes and identify optimization and automation opportunities in line with best practices.
  • Assess business use cases with regard to feasibility, economic advantage, customer value and alignment with strategic objectives.
  • Translate business requirements into clear concepts, user stories, acceptance criteria and implementation-ready specifications.
  • Develop and validate AI-supported and agentic workflow prototypes together with business and technology stakeholders.
  • Support the selection and evaluation of suitable automation platforms and software providers such as n8n, Camunda or cloud-based services.
  • Support Scrum Master activities, including preparation and facilitation of Scrum ceremonies, impediment tracking, sprint transparency and continuous improvement initiatives.
Company

About the project

The Process Platform & Automation (PPA) cluster brings together Commerzbank’s core process automation capabilities to drive process efficiency as a key strategic pillar.
We deliver automated solutions and shared platforms, tools, and approaches (e.g. Lego) that enable efficient delivery for our own area and other units. This is based on close collaboration with the business units and the DO – working as one committed team to achieve successful outcomes.
With us, you will not only work "somehow with AI” but actively shape how Commerzbank uses automation and artificial intelligence for more efficiency and excellent customer experience.
Are you passionate about integrating state-of-the-art technologies such as agentic AI and Large Language Models (LLMs) into banking processes? Would you like to implement AI solutions in our automation platforms to create real added value? Then you've come to the right place!
We are seeking a Business Expert to join the Process Platform and Automation cluster to support our teams and the strategic initiatives within the Bank.
The ideal candidate combines strong business process understanding with curiosity for intelligent automation, agentic AI and Large Language Models, and can translate business needs into sustainable, value-driven solutions.
As a Business Expert, you will analyze end-to-end business processes, assess automation opportunities, shape AI-supported prototypes and align implementation activities with business objectives. In addition, you will support Scrum Master activities to help the team work effectively in an agile environment.

Benefits

  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • preferential loans
  • no dress code
  • video games at work
  • coffee / tea
  • leisure zone
  • pre-paid cards
  • redeployment package
  • employee referral program
  • extra leave
  • Multisport
  • Skills@Work - personal & professional development program
  • Employee Assistance Program (psychological support)
  • E-learning platform: O'Reilly, library, tutorials

Recruitment stages

  • 1.
    CV review
  • 2.
    Recruiter interview
  • 3.
    Hiring manager interview
  • 4.
    Offer extended

Commerzbank AG

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so we are. We are leaving the traditional bank behind us and are choosing to move forward as a digital enterprise. This is exactly why we need talented people who will join us on this journey. We work in inter-locational and international teamwork in agile methodologies.

This is how we work

Business Expert (m/f/d) PPA
I apply to:
Commerzbank AG
Łódź, Bałuty
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