Business Process Management Expert – IT Transformation

Our requirements

• 7+ years in a role that reflects the above requirements in an international organization.
• Strong expertise in Business Process Management and practical application of BPM methods in complex operational environments, including experience with BPMN 2.0 and process modeling tools such as SAP Signavio.
• Proven ability to understand, define, document, and implement business processes in technology-driven organizations, including experience supporting workflow implementation and process lifecycle management.
• Experience working in SaaS-based or digitally transformed landscapes, ideally with exposure to AI-enabled services or automation-driven processes.
• Strong facilitation, stakeholder-management, written, and verbal communication skills in a business and transformation context, with the ability to moderate between different groups and resolve conflicts constructively.
• Demonstrated ability to define and improve interfaces between functions, teams, systems, and providers.
• Ability to create clear, concise reporting tailored to different target audiences, including senior leadership and C-level management.
• Strong analytical skills with the ability to identify deficiencies, assess root causes, and drive resolution in collaboration with stakeholders.
• Ability to adapt BPM frameworks pragmatically, translate conceptual models into practical organizational setups while safeguarding key principles.
• Experience working in agile or hybrid project organizations with strong coordination across stakeholders, managers, and directors.

Optional

• Background in process excellence, operational transformation, shared services, or IT-business integration.
• Certifications such as CBPP or similar.
• Experience working with external implementation partners, vendors, or consulting teams in international environments.

Your responsibilities

• Apply BPM methodology and best practices based on SAP Signavio to support process design, process governance, and operational implementation.
• Work closely with BPM engineers and relevant stakeholders to translate process models into practical operating procedures, controls, and workflows.
• Define, document, and optimize end-to-end processes across an SaaS- and AI-based technology landscape.
• Analyze and improve interfaces, handoffs, ownership boundaries, and control points between teams, systems, and service providers.
• Facilitate workshops and moderate discussions across business, global teams of the One IT organization, and external parties to align requirements, resolve conflicts, and document decisions.
• Support workflow implementation and the management of process lifecycles, including change requests, updates, monitoring, and continuous improvement.
• Detect process deficiencies and root causes in technology and governance operations, then coordinate corrective actions with the responsible stakeholders.
• Produce concise and audience-appropriate reporting for operational teams, project governance bodies, and C-level stakeholders.
• Design and evolve process management frameworks and standards to ensure scalable and consistent application of BPM practices across the organization.
• Contribute to agile or hybrid project delivery by aligning with project managers, product owners, directors, and delivery teams on priorities, timelines, dependencies, and outcomes.
• Maintain high-quality process documentation, including process maps, SOPs, RACIs, requirements, interface definitions, and status updates.

About the project

This is how we organize our work

Please remember to submit your application in English.

What we offer

• A stable employment contract (please note that we do not offer B2B contracts).
• Private medical insurance in the highest package fully paid by the employer (VIP Allianz).
• Multisport card fully financed by the employer.
• Annual bonus (dependent on the evaluation).
• Employee referral program.
• Remote work subsidy of €500 to start, then monthly bonus for utilities.
• International Travel Safety card.
• Access to LinkedIn Learning and Headspace.
• Employee Assistance Program (EAP).
• Microsoft Workplace Discount Program.
• Access to an online platform offering exclusive discounts and special offers from well-known brands.
• Birthday book for the employee.
• Internal Learning&Development Department with more than 5 000 different training courses.
• Our office is pet-friendly, so feel free to bring your furry friend to work and enjoy their company throughout the day!
• Extended Business Travel Option - opportunity to extend your business trips and stay a little longer to explore some of Europe’s most exciting cities.

Benefits

• private medical care
• remote work opportunities
• flexible working time
• integration events
• mobile phone available for private use
• computer available for private use
• parking space for employees
• extra social benefits
• sharing the costs of tickets to the movies, theater
• holiday funds
• employee referral program

Recruitment stages

• 1.
  Meeting with Recruiter
• 2.
  Cae study meeting
• 3.
  Meeting with the Team
• 4.
  Meeting with CTO & COO

Simon-Kucher Core Business Services Sp. z o. o.