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Cloud Services Scrum Master
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Cloud Services Scrum Master

HSBC Service Delivery (Polska) Sp. z o.o.

Offer parameters

salary not specified

contract of employment (full-time)

hybrid work
mid
valid for 30 days
(from 23 Apr)
Набір відкритий для українців
Recruitment open to Ukrainians
Kraków, Dębniki
Kapelanka 42a

Technologies we use

Expected

Jira
Confluence
Microsoft Azure
DevOps

About the project

HSBC operates a ‘Cloud First’ strategy - we strongly believe that the future of our infrastructure is on the Cloud, both Public and Private to accelerate our business capabilities. The Azure and Power Platform Scrum Master will work within the globally distributed Azure and Power Platform Cloud Services team. The candidate will ensure that all requirements are clearly documented, prioritised, and scheduled in team delivery plans enabling delivery to internal customers on time. Enhance and mature the hybrid agile process based on known standards (E.g. Scrum, Kanban Etc.) and coach the teams development in best practice. Orchestrate the engineering backlog into the engineering delivery lifecycle. The role defines the metrics used to track continuous process improvement and works with other up and down stream stakeholders to ensure an efficient operating model.
Implementation of process, practices and tools that are simple, consistent, efficient and flexible. The Scrum Master drives Agile and Lean frameworks that result in quality product delivery and continuous improvement. They embrace agility as a practice. The Scrum Master is responsible for removing impediments that hinder the team from reaching their goals and has a flexible approach that enables the team to rapidly respond to changes.

Your responsibilities

  • Document and translate customer functional and non-functional requirements, IT and business priorities and success criteria for inbound requests into the engineering pod.
  • Plan, manage and lead all agile related ceremonies (Stand ups, Sprint cycles, planning and estimation, Retrospectives) across a small number of focussed pods.
  • Gather requirements and provide continuous feedback loops between customer and engineering teams.
  • Provide Management reporting to ensure data driven discussions for continuous improvement
  • Administration of tools within platform team (Jira, JIRA ServiceDesk, Azure DevOps and Confluence).
  • Develop relationships with customer technical and non-technical stakeholders, supporting growth and maturity of cloud adoption.

Our requirements

  • Certified Scrum Master or Professional Scrum Master certification with proven experience of multi-project delivery.
  • A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change.
  • Proven ability to be a self-starter, often operating on limited/concise requirements.
  • Strong presentation skills large and small audiences consisting of technical and non-technical audiences.
  • Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills.
  • Beneficial to have experience across one or more Cloud Service Platforms (Azure, Power Platform, AWS, GCP).
  • Beneficial to have technical pre-sales skills or experience analysing and understanding functional requirements for business-led IT initiatives.

    Optional

  • Cloud Service Platforms (Azure, Power Platform, AWS, GCP).
Company

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • doctor’s duty hours in the office
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • 1.
    Online assessment
  • 2.
    Phone interview
  • 3.
    Job interview
  • 4.
    Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

This is how we work

I apply to:
HSBC Service Delivery (Polska) Sp. z o.o.
Kraków, Dębniki
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