Compliance Process & Solutions Specialist (M/F/D)

Our requirements

• Excellent command of English — both written and spoken.
• Strong communication skills — both verbal and written.
• Basic understanding of cloud-based platforms and a strong interest in learning how business applications support and automate processes; previous ServiceNow experience is not required.
• Ability to learn compliance and business processes quickly, ask relevant questions, and identify practical opportunities for improvement, standardization, or automation.
• Basic familiarity with work organization and documentation tools such as Jira and Confluence, or similar solutions.
• A structured, process-oriented mindset with great attention to detail.
• A high sense of responsibility and ability to meet tight deadlines.
• Advanced skills in MS Office (especially Excel).
• Experience with automation or data-transformation tools, such as VBA, Power Query, Power Automate, or similar solutions, would be an advantage.

Your responsibilities

• In this role, you’ll help keep our day-to-day compliance services running smoothly while supporting the development and improvement of our processes and digital solutions.
• Learn our end-to-end compliance processes and turn business needs into clear requirements and documentation.
• Handle standard compliance requests in line with agreed procedures, coordinate clarifications, maintain accurate records, and follow up to ensure completion.
• Support the ongoing development and improvement of our cloud-based compliance application.
• Analyse cross-departmental processes and identify opportunities to standardise, digitise, and automate them using ServiceNow, Excel, VBA, Power Query, Power Automate, and AI tools.
• Work with business and technical stakeholders on solution design, testing, implementation, user guidance, and backlog management.
• Gather feedback, monitor improvements, and share key findings with the relevant teams.

What will help you succeed

• You’re a great team player and know how to communicate clearly with both internal and external stakeholders.
• You’re comfortable handling complex topics and can break them down using logical and analytical thinking.
• You know how to gather input from different sources and turn it into clear, actionable insights — both in writing and in conversation.

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package.
• Training and development programs, as well as access to an e-learning platform.
• Onboarding program with the support of a dedicated Buddy.
• Participation in an annual, company-wide integration event.
• A work environment based on Scandinavian organizational culture.
• Opportunities for growth through our internal program.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• integration events
• corporate gym
• corporate sports team
• parking space for employees
• extra social benefits
• holiday funds
• christmas gifts
• employee referral program
• charity initiatives
• bicycle parking
• modern and ergonomic office
• yoga in the office

DSV GBS