Credit and Collection Clerk with Spanish

Your responsibilities

• Create requests in insurances systems (5 different platforms): identify/create correct customers in insurers’ databases
• Collect Credit requests from Sales Agencies
• Monitor credit decisions and updating details in SAP system (new limits/increases of existing coverage/reductions/withdrawals)
• Inform Sales Agencies about decisions of credit limits of insurance companies
• Calculate and update in SAP limits for binding orders
• In case of reductions/withdrawals, analyze impact on sales and undertake necessary preventive actions
• Monitor periodic credit limits and request prolongations in the insurers’ systems
• Monitor daily blocking lists and undertake necessary actions to eliminate overpassing
• Provide daily feedback on credit limit utilization, compare current limits with current outstanding/overdue
• Calculate and release manually orders in case of customers blocked at 90% or after reception of payment (close cooperation with Encashment & Logistics Departments)
• Provide necessary support and clarification to Sales Agencies in case of organizational structures, arrange transfer of credit limits
• Verify and control bank guarantees/corporate guarantees: wording, reception, updating in SAP, control of expiry dates
• Control late payments and monitor deadlines for declaration to credit insurers
• Prepare declaration files and collect supporting documentation
• Manage relations with credit insurers: Report important issues related to customer payment behavior to Direct Supervisor · Investigate and resolve any client account discrepancies · Assist Cash App team in obtaining necessary payment details from customers

Our requirements

• Proficiency in Spanish, both verbal and written, to communicate effectively with Spanish-speaking clients and stakeholders.
• Familiarity with credit and collection processes, including billing, invoicing, and payment collection.
• Strong analytical skills to assess credit risk and evaluate customer credit histories.
• Ability to utilize financial software and tools, such as accounting systems and Microsoft Excel, for data analysis and report generation.
• Excellent communication and interpersonal skills to build relationships with clients and address their inquiries regarding credit and collections.
• Detail-oriented with strong organizational skills to manage multiple accounts and maintain accurate records.
• Knowledge of relevant laws and regulations governing credit and collections, ensuring compliance in all activities.

Benefits

• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• remote work opportunities
• flexible working time
• integration events
• retirement pension plan
• saving & investment scheme
• preferential loans
• no dress code
• coffee / tea
• leisure zone
• extra social benefits
• kindergarten / nursery
• holiday funds
• employee referral program
• charity initiatives
• extra day off - day of the steelworker
• Pluxee Lunch prepaid card

ArcelorMittal Business Center of Excellence Poland