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CRM and Personalization Specialist – Financial Sector
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Offer summary

(Summary generated by AI based on the full job description)

The project focuses on CRM and personalization in the financial sector, utilizing SAS CI Studio, Pega CDH, and MS SQL. Responsibilities include designing and optimizing personalization processes, developing data-driven communication strategies, preparing system specifications, and testing real-time personalization features. Requires at least 2 years of experience with data-driven campaigns, preferably in finance.

you can start ASAP

CRM and Personalization Specialist – Financial Sector

Company: ITDS Polska Sp. z o.o.

from: 26 May 2026
to: 25 June 2026
16 800 - 19 950 złnet (+ VAT)/ mth.B2B contract (full-time)
14 500 - 14 500 złgross/ mth.contract of employment
Offer parameters
level:junior • mid
working mode:hybrid
location:Warszawa, Masovian
Warszawa, Masovian

Requirements

Expected technologies

MS-SQL
Pega CDH
relational databases
SAS 4GL
SAS CI Studio

Our requirements

  • Minimum of 2 years of experience in deploying data-driven campaigns, preferably in banking or financial services.
  • Advanced knowledge of SAS CI Studio or Pega CDH.
  • Solid proficiency with MS SQL and relational databases.
  • Good communication skills in Polish (spoken and written).
  • Ability to think analytically and work independently while maintaining high-quality standards.

Optional

  • Knowledge of SAS 4GL.
  • Additional certifications in CRM or related fields.

Your responsibilities

  • Design and optimize advanced personalization processes to increase customer engagement.
  • Develop communication strategies tailored to customer needs, based on data insights, and implement them within CRM systems (SAS CI Studio or Pega CDH).
  • Prepare requirements and specifications for system modifications, conduct solution analysis, and execute testing for real-time personalization features.
  • Collaborate with teams to ensure seamless integration and performance of personalization campaigns.

About the project

Unleash the power of personalized customer engagement — shape the future of data-driven marketing!
Warszawa-based opportunity with hybrid work model (3 days in-office, 2 days remote)
As a CRM and Personalization Specialist, you will be working for our client, a leader in innovative customer engagement solutions within the financial sector. Your expertise will drive sophisticated campaigns, crafting tailored experiences that elevate client relationships and foster brand loyalty. Join us to innovate at the intersection of data and personalization, unlocking new potentials in customer communication.

#GETREADY to meet with us!

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people.
We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data.

ITDS’s Whistleblower Procedure

📌 You can report violations in accordance with ITDS’s Whistleblower Procedure available here: https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf

#MAKEYourCareerBETTER

  • Language Required for the role: Communicative proficiency in Polish (minimum B2 level); Good command of written and spoken English,
  • Eligibility to work on this role: Only candidates with an existing legal right to work in the European Union will be considered for this role,
  • Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.
Company

What we offer

  • Stable and long-term cooperation with very good conditions
  • Enhance your skills and develop your expertise in the financial industry
  • Work on the most strategic projects available in the market
  • Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
  • Participate in Social Events, training, and work in an international environment
  • Access to attractive Medical Package
  • Access to Multisport Program
  • Access to Pluralsight
  • Flexible hours

Benefits

  • sharing the costs of sports activities
  • private medical care
  • flexible working time
  • fruits
  • integration events
  • corporate gym
  • saving & investment scheme
  • no dress code
  • coffee / tea
  • drinks
  • christmas gifts
  • birthday celebration
  • sharing the costs of a streaming platform subscription
  • access to +100 projects
  • access to Pluralsight

Recruitment stages

  • 1.
    first online interview
  • 2.
    second online interview

ITDS Polska Sp. z o.o.

ITDS supports financial service providers to take the next steps.
We identify what’s possible, every day. Opportunities in the areas of technology, organization, and digitization.
We see where banks, insurers, payment companies, or fintech can go and how they can get there.
That’s why we want to stimulate you to ramp up your ambition. Forget what you perceive as restraints and step towards the new reality.
ITDS in Poland - Pure player in new Technologies & Financial Industry
+300 IT implementation professionals
+20 clients in the Banking, Insurance, Payment & Fintech Industry
ITDS excels in digital strategy delivery and implementation of best-of-breed lending solutions. ITDS has delivered successful strategic projects throughout Europe since 1998. We combine the experience we’ve accumulated with in-depth knowledge of technologies, business processes, and EU legislation to unlock new business opportunities.

This is how we work

CRM and Personalization Specialist – Financial Sector
14.5k–14.5k zł / mth. (CoE), 16.8k–19.9k zł / mth. (B2B)
I apply to:
ITDS Polska Sp. z o.o.
Warszawa, Masovian
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