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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on technical support, managing internal infrastructure, SaaS applications, and device systems. Key technologies include Jamf Pro, macOS Administration, Google Workspace, Slack, Atlassian (Jira, Confluence, Jira Service Management), SSO. Responsibilities include user support, security and compliance management, process automation, and collaboration with IT and HR teams.
from: 22 July 2026
to: 21 August 2026
20 000 - 25 000 złnet (+ VAT)/ mth.B2B contract (full-time)
Offer parameters
level:senior
working mode:hybrid
location:Warszawa, Masovian
Warszawa, Masovian
Requirements
Expected technologies
Slack
Atlassian
Jira
Confluence
Our requirements
- Technical knowledge in administration of tools and platforms such as: Jamf Pro, macOS Administration, Google Workspace, Slack, Atlassian (Jira, Confluence, Jira Service Management), and SSO Management.
- Understanding of Information Security fundamentals and security controls.
- Self-driven learner with an ability to adapt quickly and collaborate effectively in agile environments.
- Ability to analyze and automate processes using workflow automation tools.
- Strong prioritization and decision-making skills, with a positive, service-oriented attitude.
- Excellent communication skills for clear and effective messaging across teams.
Your responsibilities
- Provide technical support for employees via the Service Desk platform, ensuring smooth day-to-day operations.
- Maintain and manage devices to ensure security and compliance with remote and enterprise policies.
- Execute tasks and projects designed to improve security and operational efficiency.
- Work closely with teams such as Service Management, Security, Engineering, and HR to maintain technology performance.
- Create and maintain accurate asset records and operational documentation.
- Identify opportunities for automation and workflow improvements, helping scale operations.
- Ensure systems conform to internal security policies, privacy regulations, and best practices.
- Note: Detailed project information will be shared during the recruitment process.
About the project
Are you passionate about providing exceptional technical support, improving processes, and working in a dynamic environment? We are looking for a CTS Analyst to join our client's technology services team and help ensure secure, efficient, and scalable solutions for our colleagues.
As a Colleague Technology Services Analyst, you will work within an agile team to manage internal infrastructure, SaaS applications, and device systems. You’ll play a key role in optimizing technology operations, supporting end-users, and implementing process automation for greater efficiency and security.
This role is ideal for self-starters who enjoy combining technical expertise with collaboration, problem-solving, and continuous improvement.
Sounds like your kind of challenge?
This is how we organize our work
This is how we work
agile
This is how we work on a project
- Continuous Deployment
- Continuous Integration
- issue tracking tools
- testing environments
Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.
What we offer
- Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.)
- Hybrid work setup – 2 days per month required on-site in Warsaw
- Collaborative team culture – work alongside experienced professionals eager to share knowledge
- Continuous development – access to training platforms and growth opportunities
- Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
- High quality equipment – laptop and essential software provided
Benefits
- sharing the costs of sports activities
- private medical care
- sharing the costs of professional training & courses
- life insurance
Mindbox Sp. z o.o.
At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe.
Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.
CTS Analyst
20k–25k zł / mth. (B2B)
I apply to:
Mindbox Sp. z o.o.
Warszawa, Masovian
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