Cybersecurity Learning Coordinator

Our requirements

• At least 3 years of experience coordinating training, learning operations, or service delivery activities within cybersecurity or a related risk environment.
• Proven ability to work with diverse stakeholders across organizations of varying sizes and seniorities.
• Strong track record of process improvement and automation implementation.
• Proficiency with collaboration and learning tools such as SharePoint, Degreed, Workplace, and Microsoft Office (Excel, PowerPoint).
• Excellent written and spoken English with a keen eye for detail.
• Highly organized with a sense of ownership and the ability to prioritize multiple deadlines effectively.
• Strong stakeholder management and data analysis skills, comfortable working with datasets to deliver actionable insights.
• Calm, proactive, and committed to continuous improvement.

Optional

• Familiarity with cybersecurity certification and accreditation processes.
• Ability to create clear presentations and data visualizations for executive audiences.
• Experience with project management tools like JIRA, Monday.com, or Microsoft Project.
• Basic understanding of cybersecurity, technology, and data protection principles.

Your responsibilities

• Manage the day-to-day delivery of the CASTLE certification and accreditation services, ensuring timely and quality processing of requests.
• Coordinate activities across multiple vendors and internal teams, aligning priorities and clarifying ownership for smooth request fulfillment.
• Maintain visibility of demand, backlog, and delivery pipeline, identifying bottlenecks and upcoming peaks.
• Own colleague communications, providing clear guidance, proactive updates, and consistent messaging throughout the request lifecycle.
• Track operational risks, escalate issues, and drive resolution actions to ensure service continuity.
• Engage cybersecurity teams to understand training needs and translate them into actionable certification and accreditation requests.
• Collaborate with stakeholders to confirm requirements, verify eligibility, and resolve delivery blockers.
• Support service planning activities, including forecasting demand, preparing timelines, and executing communication strategies.
• Collect and organize accurate service data, enabling reliable operational oversight and producing regular performance reports.
• Identify opportunities for workflow enhancements, automation, and efficiency improvements to optimize service delivery.

About the project

This is how we organize our work

#GETREADY to meet with us!

ITDS’s Whistleblower Procedure

What we offer

• Stable and long-term cooperation with very good conditions
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight
• Flexible hours

Benefits

• sharing the costs of sports activities
• private medical care
• flexible working time
• fruits
• integration events
• corporate gym
• saving & investment scheme
• no dress code
• coffee / tea
• drinks
• christmas gifts
• birthday celebration
• sharing the costs of a streaming platform subscription
• access to +100 projects
• access to Pluralsight

Recruitment stages

• 1.
  online interview
• 2.
  online interview

ITDS Polska Sp. z o.o.