Praca w miastach:Praca IT Warszawa•Praca IT Kraków•Praca IT Wrocław•Praca IT Szczecin•Praca IT Poznań•Praca IT Lublin•Praca IT Katowice•Praca IT Bydgoszcz•Praca IT Łódź•Praca IT Białystok•Praca IT Toruń•Praca IT Gdańsk
Stanowiska:Grafik komputerowy praca•Tester gier praca•Programista praca•Tester oprogramowania praca•Frontend Developer praca•Data scientist praca•Tester manualny praca•Tester praca•Analytics praca•Tester aplikacji praca•Programista java praca•Web developer praca
Technologie i narzędzia:Python praca•Cyberbezpieczeństwo praca•Java praca•Bazy danych praca•Cisco praca•C++ praca•Javascript praca•SQL praca•Business Intelligence praca•Delphi praca•Wordpress praca•Testowanie aplikacji praca•C# praca•PHP praca
Specjalizacje:Backend praca•Devops praca•Frontend praca•Full-stack praca•GameDev praca•Mobile praca•Embedded praca•Architecture praca•QA/Testing praca•Security praca•AI/ML praca•Big data science praca•Helpdesk praca•IT admin praca•Agile praca•Product Management praca•Project Management praca•UX/UI praca•Business analytics praca•SAP & ERP praca•System analytics praca•PO/PM praca•Scrum master praca•Analityka praca•Data analytics & BI praca
Offer summary
(Summary generated by AI based on the full job description)
The project focuses on Digital Workplace and End User Experience for a global workforce. Key technologies include Microsoft 365, Microsoft Intune, Autopilot, VDI/DaaS, ITSM, ITIL, and endpoint and service management tools. Responsibilities cover defining and executing digital workplace strategy, optimizing user experience, vendor management, ensuring security and compliance, as well as leading training and adoption programs.
Digital Workplace & End User Experience Manager
Company: International Paper Global Business Services Center
from: 19 August 2026
to: 18 September 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:expert
working mode:hybrid
location:Kraków, Lesser Poland
Kraków, Lesser Poland
Requirements
Operating system
Windows
Our requirements
- Experience with managing Digital Employee Experience (DEX) platforms, collaboration platforms (Microsoft 365), endpoint management (Intune, SCCM), VDI/DaaS and service management tools
- Strong understanding of ITIL, incident/problem/change management, SLA/KPI governance and ITSM best practices
- Demonstrated experience running change/adoption programs, training, and UX testing for enterprise tools
- Experience in defining UX strategy, operating model, governance framework, maturity roadmap, and organizational priorities
- Proven experience in managing vendor relationships
- Proven experience operating in a multinational environment
- Understanding of regulatory and compliance frameworks
- Fluency in English
Your responsibilities
- Define and execute the global digital workplace and end-user experience strategy aligned with business goals and digital transformation initiatives
- Use analytics and user feedback (surveys, telemetry, UX testing, etc.) to measure end user experience, identify pain points, prioritize improvements and support hardware refresh planning
- Ensure that security and compliance are embedded in digital workplace solutions and processes
- Oversee the transition to Modern Management (Microsoft Intune, Autopilot, etc.) to enable "Zero-Touch" deployment globally
- Represent business and employee needs in product selection, roadmap decisions and enterprise architecture discussions
- Standardize the digital experience across diverse geographic regions while respecting local legal and linguistic requirements
- Partner with HR and Communications to ensure digital tools support employee engagement
- Lead design and continuous improvement of user journeys, onboarding, device provisioning, support flows, mobile device management and self-service portals to maximize productivity and satisfaction
- Drive adoption and change management for new digital workplace tools and practices
- Manage the digital workplace service model: SLA/KPI definition, vendor relationships and cost optimization
- Develop training, communication and champions programs
- Plan and build the employee digital experience roadmap
About the project
Digital Workplace & End User Experience Manager will be a part of the Infrastructure, Security & Services Organisation, reporting directly into the Head of Service Management & Performance.
The role will be mainly responsible for the vision, strategy, and operational excellence of the digital tools and services provided to our DS Smith global workforce to ensure that every employee, whether in a corporate office, a manufacturing site, or a home office has a seamless, productive, and secure digital experience.
You’ll partner with IT and other business organizations and leaders to shape digital workplace services and drive adoption, satisfaction and operational excellence - from the device in users’ hands to the platforms they rely on.
International Paper Global Business Services Center
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
As the journey continues of bringing together the strengths of both organisations, during your candidate experience you may engage with our colleagues from International Paper! You could visit an International Paper or DS Smith site or office.
Digital Workplace & End User Experience Manager
I apply to:
International Paper Global Business Services Center
Kraków, Lesser Poland
Pracodawca zbiera zgłoszenia przez swój system.
Przejdziesz na zewnętrzny formularz.
By clicking "Aplikuj" you confirm that you've read and accepted our Terms and Conditions.
This is how the employer processes your data
The information necessary in the recruitment process is: name, surname, contact details, education, previous employment record and qualifications.
Any supplementary information you provide is processed on the basis of your consent.
For the purpose of application to the position specified in the job posting we ask you to place the following statement in your application:
“I, hereby, consent to the processing of my personal data contained in the application for the job by International Paper Polska Sp. z o.o for the purpose and to the extent necessary in the recruitment process.”
If you want to take part not only in the recruitment process for the job position you applied for but in future recruitment processes as well, we ask you to place the following statement in your application:
„I, hereby, consent to the processing of my personal data contained in the application for the job by International Paper Polska Sp. z o.o for the purpose and to the extent necessary in the current recruitment process and in the future recruitment processes as well.”
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Need more information?
- Make sure the body of the offer doesn’t already include what you’re looking for.
- Ask a question if you need more information you’re interested in.
- We’ll forward your question to the employer and aim to provide a response within 3 business days.