Director of IT Program & Performance Management

Your responsibilities

• Manages the health of all IT4IT projects and serves as the front door for all strategic initiatives supported by IT.
• Leads the performance management of all vendors — both outsourced and insourced IT production — with clear success metrics and alignment with procurement; vendors are actively performance-managed up or managed out.
• Sets and animates IT governance standards and processes across the organisation.
• Leads auditability processes of IT, coordinates IT mandatory certification processes and quality standards.
• Manages relations with Orange Group governance bodies, coordinating cooperation and ensuring alignment with Group-level requirements.
• Manages and oversees the IT investment budget (OPEX and CAPEX), including ownership of the Financial Management process (ZFIN) and serving as CAPEX SPOC.
• Operationalises and implements change management, including the management of optimisation programmes and efficiency initiatives.
• Manages internal and external audits, benchmarks, and compliance reports for IT.
• Prepares IT management information, cross-functional analyses, and sets objectives for efficiency initiatives across IT.
• Oversees and evolves Demand and Delivery (D&D) processes and Change Management in IT projects.
• Sets and monitors MBO objectives for division directors.
• Defines, implements, and executes the medium and long-term IT supplier management strategy and manages IT contracts.
• Defines and executes efficiency initiatives related to IT contracts and suppliers, including cost optimisation and performance improvement.
• Manages and coordinates IT FTO GUILD activities for managing outsourcing resources.
• Develops and optimises methodologies for software sizing and project complexity estimation.

Our requirements

• Proven track record of leadership and management at director level in IT transformation, financial management, or supplier management.
• Experience managing complex transformation programmes, budget governance (OPEX/CAPEX), and strategic supplier relationships.
• Knowledge of IT financial management, contract management, change management methodologies, and process optimisation.
• Ability to think strategically, manage cross-functional initiatives, and communicate effectively at executive level.
• Knowledge of best practices in demand management, vendor management, audit processes, and compliance requirements.
• Strong analytical skills with the ability to prepare management information, strategic analyses, and efficiency metrics.
• Results-oriented, with the ability to optimise costs, drive efficiency improvements, and achieve financial goals.
• English: Proficient

Optional

• Experience with FTO/outsourcing management and procurement processes.
• Familiarity with IT architecture simplification and technical debt reduction programmes.
• Experience managing Group-level governance relationships in a multinational telecommunications context.

Role purpose

What we offer

• A senior leadership role in a major IT transformation programme at one of Poland’s largest telecommunications companies.
• Direct reporting line to the CIO, with visibility and influence at the highest levels of the organisation.
• A collaborative, ambitious IT leadership team committed to building a world-class IT organisation.
• Competitive compensation package commensurate with the seniority and scope of the role.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• corporate products and services at discounted prices
• integration events
• mobile phone available for private use
• retirement pension plan
• preferential loans
• no dress code
• parking space for employees
• leisure zone
• extra social benefits
• holiday funds
• sharing the costs of holidays for kids
• employee referral program
• charity initiatives
• family picnics

Orange Polska