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Offer summary
(Summary generated by AI based on the full job description)
The project involves a Customer Engagement Platform (CEP/CRM) based on Microsoft Dynamics 365 focused on commercial processes and data management. Key requirements include experience in Dynamics platform management, administration, lifecycle management, and expertise in designing and optimizing sales processes. Responsibilities cover defining requirements, backlog management, coordinating implementations, and working with the platform partner. An attractive benefits package and professional growth opportunities are offered.
from: 19 June 2026
to: 19 July 2026
salary not specifiedB2B contract (full-time)
salary not specifiedcontract of employment
Offer parameters
level:senior
working mode:hybrid • full office
Białystok, Centrum
Requirements
Expected technologies
Microsoft Dynamics
Our requirements
- Hands-on experience with Microsoft Dynamics 365 (CRM) (Sales/Customer Service/Marketing processes) and understanding of platform capabilities, administration concepts, environment management, and end-to-end solution lifecycle management
- At least 5 years of relevant experience in a platform owner or product owner role
- Highly process-oriented, with experience owning commercial processes covering process design, implementation, and change management
- Experience building a high-performing product/solution team with clear ways of working (backlog management, prioritization, delivery governance, release planning)
- Strong business acumen and demonstrated ability to partner with key stakeholders to translate business strategy into product roadmaps and measurable business outcomes
- Familiar with functional descriptions, feature design, and service design methodologies
- Excellent practical English skills
- Fluent Polish required
- Residing in Poland required
Optional
- Experience with AI agents and workflow automation, and integrating other platforms into Microsoft Dynamics
- Microsoft certifications such as PL-900, PL-910, PL-200/PL-210 (or equivalent) demonstrating strong platform knowledge and a continuous learning mindset
- Knowledge of integrations/ system implementation/ coding would be beneficial
Your responsibilities
- Review new ideation for process/platform improvements
- Prioritise improvement initiatives and backlog
- Define requirements/user stories for process/platform improvements
- Coordinate development tasks, testing, and implementation
- Develop proposals and business cases for new projects
- Obtain approvals for new projects
- Own and drive process development/improvement projects
About the project
Customer Engagement Platform (CEP/CRM) Product Owner will have overall responsibility for the Microsoft Dynamics platform and commercial processes and data within the platform. The role will work with the Commercial Growth Director to define, implement, and continuously optimise standard and efficient commercial processes (lead and opportunity management, account and key account management, pricing & CPQ) across our markets (TCGs) and regions/countries. These processes should be fully aligned and supported within the MS Dynamics platform. A key responsibility of the role will be driving process/platform adoption (working with the operational excellence team), including leading process/platform training for the Commercial team.
The Product Owner will manage the relationship with our platform partner, ensuring there is a long-term vision for the platform (fully exploiting the capabilities of the platform, especially in the area of AI/data and automation), a clear and aligned roadmap, and a transparent development backlog. The product owner should ensure the quality delivery and effective use of the partner's expertise.
What we offer
- Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
- Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
- We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
- Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
- Comfortable workplace – class A offices or remote work
- Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
- PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
- Investment in your growth – meetups, webinars, training platform and technology blog – you choose
- Fantastic atmosphere created by all Sii Power People
Recruitment stages
- 1.Send your CV
- 2.Talk to us about your expectations
- 3.Learn more about our projects and choose the best
- 4.Start your adventure with Sii!
Sii Sp. z o.o.
Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment.
Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.
This is how we work
Dynamics 365 CRM Product Owner (f/m/x)
I apply to:
Sii Sp. z o.o.
Białystok, Centrum
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