European PMO Manager

Our requirements

• Strong influencing and negotiating skills with an ability to prioritise conflicting requirements from a wide range of market and group stakeholders to keep direction
• An ability to create certainty from ambiguity – taking a maturing Change environment on a critical journey towards best practice
• Strong analytical problem-solving ability for dealing with escalated issues from external partners and internal stakeholders
• Facilitative behaviour in areas of portfolio management and matrix-based collaboration
• Excellent stakeholder management at all levels
• Excellent public speaking
• Effective written/verbal communication skills
• Knowledge and experience of best practice portfolio management methodologies and techniques to provide sound advice and support to the Change function as well as to Sponsors.
• Experience of collaborating across multiple countries
• Experience of leading a PMO function
• Experience delivering portfolio management into an IT/Change function
• Experience with PPM tools
• Experience of Agile & Waterfall delivery models
• Degree or equivalent qualification, preferably in an IT or Finance-related discipline (desirable)

Your responsibilities

• Working alongside the Change Management and IT Delivery teams to form a standardised, organisation wide Project & Programme Management Capability for European markets and leading the company's PMO related activities in all European markets.
• Embedding and maturing the Provident Europe portfolio prioritisation framework, consistent project/programme reporting with a focus on assuring delivery of business benefits, reporting tools and early identification of risks and issues.
• Building an effective PMO service that provides assurance that investment in change is managed appropriately, has the capability to lead and land a portfolio of changes in all countries and provides support to the European markets
• Providing adequate assurance (through portfolio MI) on country and regional specific budget control, benefit realisation and associated risk management. Creating and contributing to European MI Dashboards.
• Creating a high performing function through maturing the PMO Service offering and managing the portfolio. Work with the Global PMO Lead to transform the current Change function into a more efficient and effective organisation, supporting the improvement of PM & BA capability through the implementation of best practice, new standards and governance frameworks
• Own, embed and administer the PPM tool, ensuring inputs are accurate and timely.
• Work closely with the Delivery Assurance Lead, ensuring projects are delivered to a high standard.
• Acting as a reference point for PMO queries and information, and an advocate for best practices in portfolio management
• Owning portfolio management processes, looking to continuously improve/mature the PMO service offering over time
• Supporting Change Management Risk at European level by providing MI against Key Risk Indicators
• Leading key governance forums with senior representatives from all European markets
• Coordinated management of a complex portfolio of change with a high degree of risk and complexity to achieve critical organisational objectives
• Recruiting, managing and developing a number of colleagues across a range of locations

At Provident, you can work in areas such as:

• Administration (Operations Center in Katowice)
• Analytics (business intelligence, data warehouse, credit risk)
• Finance, Accounting, HR
• IT (service delivery, architecture, change & transformation, infrastructure, security)
• Communication, Corporate Affairs
• Marketing, PR
• Customer Service (call center, debt collection)
• Law, Information Security
• Product Development, Sales Development
• Sales

That's how we work:

What we offer

• Stable employment – 93% of people are employed under an employment contract for an indefinite period.
• Safety – we have been on the Polish market for 29 years.
• Friendly work environment – we have received the Top Employer award 13 times in a row.
• Hybrid work – we usually meet in the office twice a week (Dworzec Gdański metro station).
• Extra 3 days of paid leave – if you use all your leave in a given calendar year.
• Private medical care with appointment guarantee service (Medicover).
• Full implementation under the supervision of a mentor, including a package of professional implementation training.
• Access to the development platform, including e-learning training, podcasts and webinars.
• Activities supporting development in the organization, e.g. the "Effective Manager" training series for people holding managerial positions.
• Business telephone (also for private use).
• Access to the ProviBenefity cafeteria platform, which is supplied with a monthly amount to be used, or subsidies for your Multisport card - you choose from 5 types of cards.
• Life insurance (UNUM Życie TUiR S.A.) on preferential terms.
• Christmas benefits and co-financing for the "Holidays under the pear tree" holiday for you and your children.
• Psychological support for employees, including: care of a psychologist (including children's), psychotherapist, dietician, coaching.

Benefits

• private medical care
• life insurance
• flexible working time
• mobile phone available for private use
• corporate car available for private use
• video games at work
• coffee / tea
• parking space for employees
• extra social benefits
• holiday funds
• charity initiatives
• extra leave