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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on data quality and support operations for geo products. Technologies used include ArcGIS Desktop, ArcGIS Server, Python and SQL scripting, with use of AI tools; GitHub and FME are a plus. Responsibilities cover diagnosing and resolving tools and hardware issues, handling technical support tickets, debugging and escalating bugs, testing fixes, coordinating tool releases and developing new tools and dashboards. Required 1–3 years of experience and availability 1–2 weekend days per month.
from: 12 October 2026
to: 11 November 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:mid
working mode:full office
Kraków, Prądnik Czerwony
Requirements
Expected technologies
Python
SQL
ArcGIS
Our requirements
- 1-3 years of experience in a similar domain,
- ArcGIS Desktop, ArcGIS Server experience,
- Scripting knowledge – Python and SQL experience,
- Proficiency in AI tools,
- Nice to have – Github, FME,
- Min. High school graduate or equivalent,
- Technological savviness,
- Availability to work on the weekends (1-2 days/month),
- Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business,
- Strong problem-solving skills and excellent attention to detail,
- Able to work independently, motivated, proactive attitude with a passion for learning and creative problem-solving.
Your responsibilities
- Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,
- Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,
- Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility, and communicate user issues,
- Coordinate tool releases and new updates (as needed),
- Test tool fixes/changes/new features for engineers,
- Submit code changes for tools (as needed),
- Develop new tools/Dashboard as needed by the teams,
- Diagnose global geo problems related to software/Linux,
- Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis, and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way.
About the role
The team is responsible for data quality and support operations of core online Geo products. A Tools Specialist is the liaison between the Operations team and the Engineering team and is responsible for ensuring the smooth technical functioning of the Ops teams.
What we offer
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
- Opportunity to be part of a global organization focused on development,
- Open-minded and multinational environment,
- Training & development opportunities, including language courses,
- Professional development and a clear career path,
- Full equipment and paid training are provided from the first day of work.
Benefits
- sharing the costs of sports activities
- private medical care
- life insurance
- cafeteria benefits
COGNIZANT
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
This is how we work
GIS Tools Specialist
I apply to:
COGNIZANT
Kraków, Prądnik Czerwony
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