Global Learning Administration & Systems Support Specialist​ | f/m/d

Your responsibilities

• participating in the development of global solutions
• supporting the coordination of the international implementation and roll-out of digital learning and information platforms e.g. Learning Management Systems (Success Factors), LinkedIn Learning, Speexx
• maintaining the digital learning and information platforms e.g. Learning Management Systems (Success Factors), LinkedIn Learning, Speexx, SharePoint, etc.
• managing, administrating ans supporting technical platform
• supporting design, delivery and operationalization of digital learning formats and offerings (e.g.,WBTs, videos, Learning Journeys)
• organising and supporting system-related learning processes/learning offerings
• managing external service providers (offer negotiations, commissioning, coordination between the business unit and the service provider, onboarding, etc.)
• ordering and (billing) processing (entry in the procurement tool, invoice verification, obtaining the required approvals, coordination with Procurement)
• assisting with controlling activities for the evaluation of training and development measures

Our requirements

• fluency in English (C1)
• Master's degree (IT/technical field) or equivalent ideally with additional specialization or degree related to Learning or another area of ​​HR
• 2-5 years of experience in the delivery and management of digital learning tools (preferably Learning Management Systems: Success Factors) as well as experience in IT technologies, processes and user support
• ability to support upload, testing, publishing and maintenance of learning content
• great skills and experience in creating reports (e.g. participation, completion, usage)
• interest in using data to evaluate training measures and derive improvements
• experience in coordinating external providers (e.g. exchanging information, clarifying requirements, following up on deliveries)
• understanding of ordering and invoicing processes (ideally with experience in a procurement tool)
• strong customer mindset towards HR, managers and learners
• high willingness to learn new tools and processes
• good organizational, coordination, and communication skills with a results- and solution-oriented mindset
• comfortable working independently and collaboratively in cross-functional, international, and service-oriented environments

Optional

• knowledge of German
• willingness travel on business

What we offer

• Let's be healthy – medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.
• Let's be balanced – work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.
• Let's be smart – we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.
• Let's be responsible – each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.
• Let's be fun – company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!
• Let's be diverse – every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• integration events
• employee referral program
• charity initiatives

ERGO Technology & Services S.A.