Praca w miastach:Praca IT Warszawa•Praca IT Kraków•Praca IT Wrocław•Praca IT Szczecin•Praca IT Poznań•Praca IT Lublin•Praca IT Katowice•Praca IT Bydgoszcz•Praca IT Łódź•Praca IT Białystok•Praca IT Toruń•Praca IT Gdańsk
Stanowiska:Grafik komputerowy praca•Tester gier praca•Programista praca•Tester oprogramowania praca•Frontend Developer praca•Data scientist praca•Tester manualny praca•Tester praca•Analytics praca•Tester aplikacji praca•Programista java praca•Web developer praca
Technologie i narzędzia:Python praca•Cyberbezpieczeństwo praca•Java praca•Bazy danych praca•Cisco praca•C++ praca•Javascript praca•SQL praca•Business Intelligence praca•Delphi praca•Wordpress praca•Testowanie aplikacji praca•C# praca•PHP praca
Specjalizacje:Backend praca•Devops praca•Frontend praca•Full-stack praca•GameDev praca•Mobile praca•Embedded praca•Architecture praca•QA/Testing praca•Security praca•AI/ML praca•Big data science praca•Helpdesk praca•IT admin praca•Agile praca•Product Management praca•Project Management praca•UX/UI praca•Business analytics praca•SAP & ERP praca•System analytics praca•PO/PM praca•Scrum master praca•Analityka praca•Data analytics & BI praca
Offer summary
(Summary generated by AI based on the full job description)
The project focuses on implementation and maintenance of CRM and CX solutions. Work involves integrations with Salesforce, Hubspot, survey tools like Qualtrics and IAM solutions. Responsibilities include leading technical implementations, business analysis for global/regional/local deployments, coordinating and managing vendors, and resolving system and integration issues in line with Digital Marketing Technology policies.
from: 27 October 2026
to: 26 November 2026
salary not specifiedcontract of employment (full-time)
Salary details
basic salary
Offer parameters
level:junior • mid
working mode:hybrid
Warszawa, Włochy
Requirements
Operating system
Windows
Our requirements
- Ensuring the right implementation and system integration of CRM systems (ie Salesforce, Hubspot), Surveys (Qualtrics and similar tools) and IAM solutions in scope as per the definition of business requirements and leading the implementation of the technical components.
- Manage global, regional and local vendors. Coordinate and orchestrate their tasks and the contracted services provided by them.
- Ensure resolution of system and/or integration issues with the scope of CRM, Surveys and IAM and consumer facing issues impacting development and business as usual.
- Ensure compliance with global Digital Marketing Technology policies and standards.
- Cooperate with and link the local and global IDT Digital Marketing team members, represent the entity on functional and business forums.
- Do business analysis activities to support the deployment of global / regional / local solutions as per project and BAU setup.
Your responsibilities
- Ensuring the right implementation and system integration of CRM systems (ie Salesforce, Hubspot), Surveys (Qualtrics and similar tools) and IAM solutions in scope as per the definition of business requirements and leading the implementation of the technical components.
- Manage global, regional and local vendors. Coordinate and orchestrate their tasks and the contracted services provided by them.
- Ensure resolution of system and/or integration issues with the scope of CRM, Surveys and IAM and consumer facing issues impacting development and business as usual.
- Ensure compliance with global Digital Marketing Technology policies and standards.
- Cooperate with and link the local and global IDT Digital Marketing team members, represent the entity on functional and business forums.
- Do business analysis activities to support the deployment of global / regional / local solutions as per project and BAU setup.
British American TobaccoPoland has an exciting opportunity for an IDT Marketing Business Analyst CRM in Warsaw
To lead and manage the implementation, integration and maintenance of Consumer Relationship Management (CRM) and Consumer Experience (CX) digital solutions, including but not limited to CRM, Surveys, and Identity & Access Management (IAM) across the Central Europe (CE) Marketing Technology ecosystem.
What we offer
- We offer a market leading annual performance bonus (subject to eligibility)
- Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
- Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
- You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
- We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
Benefits
- sharing the costs of sports activities
- private medical care
- life insurance
- fruits
- integration events
- no dress code
- parking space for employees
- employee referral program
British American Tobacco
BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
This is how we work
IDT Marketing Business Analyst CRM (f/m)
I apply to:
British American Tobacco
Warszawa, Włochy
Pracodawca zbiera zgłoszenia przez swój system.
Przejdziesz na zewnętrzny formularz.
By clicking "Aplikuj" you confirm that you've read and accepted our Terms and Conditions.
This is how the employer processes your data
Informacja o procedurze zgłoszeń zewnętrznych
w British American Tobacco Polska Trading sp. z o.o. z siedzibą w Warszawie
British American Tobacco Polska Trading sp. z o.o., realizując obowiązek wynikający z art. 24 ust. 6 ustawy z 14 czerwca 2024 r. o ochronie sygnalistów (dalej jako „Ustawa”), ustalił procedurę zgłoszeń wewnętrznych (dalej jako „Procedura”).
Z Procedurą można zapoznać się pod adresem strony internetowej: https://www.bat.com.pl/kim-jestesmy/nasze-procedury-i-polityki
Ochronie w rozumieniu ustawy z 14 czerwca 2024 r. o ochronie sygnalistów podlega osoba, która dokonała zgłoszenia w dobrej wierze.
Dokonanie zgłoszenia, wiedząc, że do naruszenia prawa nie doszło, może stanowić przestępstwo, o którym mowa w art. 57 ustawy z 14 czerwca 2024 r. o ochronie sygnalistów, zagrożone karą pozbawienia wolności do lat 2.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Need more information?
- Make sure the body of the offer doesn’t already include what you’re looking for.
- Ask a question if you need more information you’re interested in.
- We’ll forward your question to the employer and aim to provide a response within 3 business days.