Internship - Onsite Support

Our requirements

• You are currently studying at a university in IT, computer science, engineering, or a related field
• You are comfortable working with people (including helping colleagues in non-technical roles) and with following established procedures and you are passionate about making things better
• You have a basic understanding of computer hardware and operating systems
• You are eager to learn and develop technical skills in a hands‑on environment
• You have a problem‑solving mindset and good attention to detail
• You can communicate clearly in English and Polish
• You are able to work on‑site in our Kraków office

Your responsibilities

• Assist in troubleshooting basic IT issues that require physical presence
• Prepare laptops and other devices so they are ready for use by new or existing employees
• Support end users in navigating self‑service tools and standard IT procedures
• Help check and manage hardware inventory (laptops, monitors, accessories), assist with stock handling, asset pickup/return
• Support warranty processes by gathering information and preparing devices
• Update documentation related to device preparation and OSS procedures and report issues to the team
• Be engaged in special on‑site projects, such as office relocations, changes to office layouts, infrastructure setup, and preparation or reconfiguration of meeting rooms, contributing directly to how the workplace functions

What we offer

• Flexible working hours
• Access to internal e-learning platform Percipio
• Multisport card
• Participation in company social events

Benefits

• sharing the costs of sports activities
• remote work opportunities
• flexible working time
• fruits
• integration events
• corporate library
• coffee / tea
• drinks
• leisure zone

Recruitment stages

• 1.
  Screening with recruiter
• 2.
  Meeting with manager max 2
• 3.
  Offer

Hitachi Energy Services Sp. z o.o.