IT Administrator

FOR THE EXPERIENCE AND EDUCATION REQUIREMENTS APPLICANTS MUST MEET EITHER OPTION 1 OR OPTION 2 TO QUALIFY.

Option 1: Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, Library and Data Science/Analytics, or Audio/Visual Communications and Technology is required.

Option 2: Secondary school.

Please address this factor in your ERA application under Education.

Evaluations:

You will be evaluated against the qualifications and requirements in this vacancy announcement.

You may be asked to complete a pre-employment language or skills test.

You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications:

FOR THE EXPERIENCE AND EDUCATION REQUIREMENTS APPLICANTS MUST MEET EITHER OPTION 1 OR OPTION 2 TO QUALIFY.

Experience:

Option 1: A minimum of 2 years of experience in computer networking operations, network management or utilization of

computer systems.

Option 2: Three (3) years of relevant work experience.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language:

English: Level 3 - Good working knowledge; speaking, reading & writing

Polish: Level 4 - Fluent; speaking/reading/writing, may include the ability to translate

Please address this language requirement in your ERA application.

Job Knowledge:

Knowledge is required in the following portfolios: systems analysis and design techniques; computer equipment operations management; hardware, software, and cloud-based technologies; computer networking; technical aspects of analysis, computer application software development concepts, and management advisory services.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills And Abilities:

Proficiency in office productivity suites such as Microsoft 365, Google Workspace, and OpenOffice. Possesses strong problem-solving and communication skills that facilitate working with people of different cultural background, language, technical knowledge, and seniority. Possess strong communication and presentation skills and understand how to tailor information to the audience.

The Information Technology (IT) Administrator is part of the Diplomatic Technology (DT) Customer Engagement team, responsible for administering IT systems to ensure confidentiality, integrity, and availability. Key duties include providing Tier 1 and Tier 2 technical support, conducting system analysis, managing configurations, and operating systems with post-wide impact. The role involves collaborating with cross-functional teams to resolve technical issues, supporting network security, performing system audits, and educating users on information security best practices. The IT Administrator also participates in DT initiatives and performs other assigned duties to ensure comprehensive IT support.

Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.

Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

For a copy of the complete position description, please contact the HR Office.

To request a reasonable accommodation, please contact the HR Office.

The U.S. Mission offers a competitive compensation and benefits package for local employees.

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.