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Offer summary
(Summary generated by AI based on the full job description)
The project involves providing 2nd line support for Automotive & Quality applications in customers' plants and advanced logistics. Tools used include JIRA, Team Foundation Server. Responsibilities cover ticket resolution, escalation, client communication, and 1st line support. Required skills include Italian, English, Polish plus ticket management experience. Knowledge of PL/SQL is a plus. Benefits include a 550 PLN budget for benefits, medical package, language courses.
IT Analyst (Italian speaking)
Company: Reply Polska Sp. z o.o.
from: 13 August 2026
to: 12 September 2026
5000 - 13 000 złgross/ mth.contract of employment (full-time)
Offer parameters
level:mid
working mode:hybrid
location:Katowice, Silesian
Katowice, Silesian
Requirements
Expected technologies
SQL
Our requirements
- Bachelor/Master’s degree, preferably in computer science or comparable studies.
- Very good knowledge of Italian language.
- Good knowledge of English and Polish language.
- Availability to work in shifts and on-call.
- Minimum experience in ticket management is required
- Knowledge of PL/SQL will be a valuable plus.
- Availability to work in a hybrid mode or remotely with at least 1 visit in the office per quarter.
Your responsibilities
- Provide 2nd line support for Automotive & Quality applications installed in our customers’ plants, including workaround, resolution, analysis and escalation for more complex tickets.
- Provide 1st line support, supporting advanced logistics processes through utilization of ticketing tools like JIRA and Team Foundation Server.
- Managing the end to end communication with the client.
What we offer
- Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose there medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more.
- Language Courses – you have access to the platform where you can practice your language skills.
- Regular and systematic further training opportunities - internal and external ones. We support your development.
- Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.
Reply Polska Sp. z o.o.
Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.
This is how we work
IT Analyst (Italian speaking)
5k–13k zł / mth. (CoE)
I apply to:
Reply Polska Sp. z o.o.
Katowice, Silesian
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