IT Analyst (Italian speaking)
Offer summary

(Summary generated by AI based on the full job description)

The project focuses on supporting Automotive & Manufacturing applications related to Industry 4.0 and digital transformation. It requires working with JIRA, Team Foundation Server and basic knowledge of PL/SQL. Responsibilities include 2nd and 1st line support for applications in customer plants, ticket analysis and escalation, and client communication. A monthly benefit budget of 550 PLN is offered for medical care, language courses, and training.

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IT Analyst (Italian speaking)

Company: Reply Polska Sp. z o.o.

from: 3 July 2026
to: 2 August 2026
5000 - 13 000gross/ mth.contract of employment (full-time)
Offer parameters
level:mid
working mode:hybrid
Katowice, Silesian
Katowice, SilesianWrocławska 54View on map

Requirements

Expected technologies

Jira

Operating system

Windows

Our requirements

  • Bachelor/Master’s degree, preferably in computer science or comparable studies.
  • Very good knowledge of Italian language.
  • Good knowledge of English and Polish language.
  • Availability to work in shifts and on-call.
  • Minimum experience in ticket management is required
  • Knowledge of PL/SQL will be a valuable plus.
  • Availability to work in a hybrid mode or remotely with at least 1 visit in the office per quarter.

Your responsibilities

  • Provide 2nd line support for Automotive & Quality applications installed in our customers’ plants, including workaround, resolution, analysis and escalation for more complex tickets.
  • Provide 1st line support, supporting advanced logistics processes through utilization of ticketing tools like JIRA and Team Foundation Server.
  • Managing the end to end communication with the client.
Company

About the project

Hermes Reply specializes in architectural and technological solutions, Application Maintenance services for the Automotive & Manufacturing sector, and management consulting. By combining in-depth knowledge of production processes, Industry 4.0 technologies, delivery capabilities, and strategic vision, Hermes Reply supports its clients on their digital transformation journey, enabling the adoption of digital enablers and achieving both short-term results and long-term success.

Development opportunities we offer

  • development budget
  • external training
  • intracompany training

What we offer

  • Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more.
  • Language Courses – you'll have access to a multi-language learning platform enabling you to practice you language skills and learn new ones!
  • Regular and systematic further training opportunities - both internally and from external providers. We support your ongoing learning and development.
  • Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.

Benefits

  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • integration events
  • extra social benefits

Recruitment stages

  • 1.
    Tech interview
  • 2.
    HR interview

Reply Polska Sp. z o.o.

Reply is made up of a network of highly specialised companies, which support leading industrial groups in defining and developing business models to optimise and integrate processes, applications, and devices, using new technology and communication paradigms, such as Artificial Intelligence; Big Data; Cloud Computing; Digital Communication; Internet of Things; Mobile and Social Networking.

This is how we work

IT Analyst (Italian speaking)
5k–13k zł / mth. (CoE)
I apply to:
Reply Polska Sp. z o.o.
Katowice, Silesian
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