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Offer summary
(Summary generated by AI based on the full job description)
The project involves supporting real estate applications. Required experience with COTS and SaaS applications and basic Windows Server administration. Responsibilities include 2nd line application support, handling incidents and requests, checking user accounts and access rights, and supporting the visitor management system at reception. English at C1/C2 level is required. Offered: 1 day per week on site, sports activity cost sharing and private medical care.
from: 16 October 2026
to: 15 November 2026
salary not specifiedB2B contract (full-time)
Salary details
basic salary
Offer parameters
level:mid
working mode:hybrid
location:Wrocław, Lower Silesia
Wrocław, Lower Silesia
Requirements
Expected technologies
Windows Server
Our requirements
- Experience in application support (2nd line), including incident and request handling
- Experience with COTS and/or SaaS applications
- Basic technical knowledge of Windows Server (e.g. checking that services are working)
- Understanding of user access management
- English at C1/C2 level
- Good communication and customer-oriented approach
Your responsibilities
- Providing 2nd line application support for the real estate application portfolio (COTS and SaaS)
- Handling current support requests, incidents and access requests
- Checking user accounts and access rights, including verifying whether a user is defined in the system or not
- Servicing SaaS systems and the visitor management system, including support for reception teams
- Performing basic checks on Windows Server environments, for example whether application services are up and running
- Working with the product owner and the architect on application-related topics and improvements
- Supporting users and documenting solutions
About the project
Our client, is looking for an Application Support Specialist to provide second-line support for its portfolio of business applications during 2027.
You will take care of day-to-day operations of real estate applications, both commercial off-the-shelf (COTS) and SaaS, and be the person users turn to when something does not work or when they need access.
The role also covers a visitor management system (guest registration and hosting) that was rolled out about a year ago and is used at reception desks.
You do not need signigicant prior experience with it, as training will be provided, but you should be able to quickly understand how the sign-in process works and support it.
This is how we organize our work
This is how we work
at the client's site
What we offer
- 1 day per week on site
Benefits
- sharing the costs of sports activities
- private medical care
Recruitment stages
- 1.Rozmowa z rekruterem ok. 15 min
- 2.Spotkanie rekrutacyjne z klientem ok. 60 min
IT CONNECT Sp. z o.o. Sp. k.
ITConnect – Twój partner w świecie nowoczesnych kadr.
Jesteśmy polską firmą z blisko 20-letnim doświadczeniem na rynku. Nasza historia zaczęła się w 2007 roku, a dziś, dzięki dynamicznej transformacji, wspieramy nie tylko sektor IT, ale również branże takie jak inżynieryjna, budowlana, telekomunikacyjna oraz wiele innych.
W ITC wierzymy, że technologia nas łączy, ale to relacje nas budują.
Nie jesteśmy zwykłym dostawcą usług – przejmujemy operacyjne wyzwania rekrutacyjne, aby nasi klienci mogli w pełni skupić się na swojej strategii i rozwoju.
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IT Application Support (Real Estate)
I apply to:
IT CONNECT Sp. z o.o. Sp. k.
Wrocław, Lower Silesia
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