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Offer summary
(Summary generated by AI based on the full job description)
The project involves the Avaloq banking system used by HSBC in private banking. Responsibilities include supporting changes and delivery by analyzing and documenting business processes and requirements, identifying functionality gaps, and collaborating with technical teams in solution design and testing. Offered benefits include private medical care, multisport card, life insurance, training subsidies, and flexible working hours.
from: 27 August 2026
to: 26 September 2026
18 000 - 23 000 złgross/ mth.contract of employment (full-time)
Offer parameters
level:senior
working mode:hybrid
Kraków, Dębniki
Requirements
Operating system
Windows
Our requirements
- Engage stakeholders to understand business goals, processes, controls, users and expected outcomes.
- Analyse requirements and translate them into clear Avaloq functional and technical specifications.
- Document current and future processes, business rules, data flows, interfaces, dependencies and operational impacts.
- Identify gaps between business needs and Avaloq functionality, recommending solutions aligned with product standards and HSBC controls.
- Assess the impact of changes across Avaloq modules, configuration, customisation, integrations, data, reporting and support processes.
- Work with architects, developers, testers and vendors to define solution designs, interfaces, data mappings and non-functional requirements.
- Define acceptance criteria, test scenarios and expected results for functional, integration, regression, migration and user acceptance testing.
- Analyse defects and production issues, support root-cause analysis, and maintain traceability from requirement through release.
- Support estimation and prioritisation by identifying scope, dependencies, risks and delivery effort.
Your responsibilities
- Engage stakeholders to understand business goals, processes, controls, users and expected outcomes.
- Analyse requirements and translate them into clear Avaloq functional and technical specifications.
- Document current and future processes, business rules, data flows, interfaces, dependencies and operational impacts.
- Identify gaps between business needs and Avaloq functionality, recommending solutions aligned with product standards and HSBC controls.
- Assess the impact of changes across Avaloq modules, configuration, customisation, integrations, data, reporting and support processes.
- Work with architects, developers, testers and vendors to define solution designs, interfaces, data mappings and non-functional requirements.
- Define acceptance criteria, test scenarios and expected results for functional, integration, regression, migration and user acceptance testing.
- Analyse defects and production issues, support root-cause analysis, and maintain traceability from requirement through release.
- Support estimation and prioritisation by identifying scope, dependencies, risks and delivery effort.
About the project
HSBC is a global banking and financial services organisation operating in 64 countries and territories.
Our Private Banking business uses Avaloq, a leading wealth management and banking platform covering client management, investments, trading, lending, payments, risk, compliance and back-office operations.
As an IT Business Analyst, you will support Avaloq change and delivery across HSBC locations and system landscapes. You will connect business stakeholders with product owners, developers, testers, architects, vendors and control functions, translating banking needs into practical, well-controlled technology solutions.
What we offer
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN)
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
Benefits
- sharing the costs of sports activities
- private medical care
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- integration events
- corporate sports team
- retirement pension plan
- corporate library
- no dress code
- coffee / tea
- parking space for employees
- leisure zone
- extra social benefits
- employee referral program
- opportunity to obtain permits and licenses
- charity initiatives
- family picnics
- extra leave
- In-office gym
Recruitment stages
- 1.Online assessment
- 2.Phone interview
- 3.Job interview
- 4.Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
This is how we work
IT Business Analyst
18k–23k zł / mth. (CoE)
I apply to:
HSBC Service Delivery (Polska) Sp. z o.o.
Kraków, Dębniki
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Thank you for interest in HSBC.
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