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Offer summary
(Summary generated by AI based on the full job description)
The project involves IT support within a manufacturing environment during a paid internship. Key responsibilities include IT equipment support, end-user device management, ticket handling, and first-level technical assistance. The intern uses IT Service Management tools and may assist in 24/7 IT operations. Basic knowledge of hardware and office technologies with communicative skills in English and Polish is required.
from: 30 June 2026
to: 30 July 2026
salary not specifiedcontract of mandate (full-time, part time)
Offer parameters
level:trainee
working mode:full office
Oława, Lower Silesia
Requirements
Operating system
Windows
Our requirements
- Ongoing education in IT, Computer Science, or a related field, or early-stage technical education from a technical school
- No professional experience required; initial exposure through studies, internships, projects, or part-time work is an advantage
- Basic understanding of IT hardware, software, and workplace technologies, including mobile devices, PCs, and standard office tools
- Strong attention to detail, good organizational skills, a willingness to learn, and the ability to work collaboratively in a structured environment
- Communicative English and Polish skills to collaborate within an international team
Your responsibilities
- IT Equipment Support: Assist with preparation, setup, and distribution of end-user devices such as laptops, desktops, mobile phones, and peripherals
- User Lifecycle Support: Support onboarding and offboarding processes, including equipment handling and basic system access preparation under guidance
- Ticket Management: Log, categorize, and route IT support tickets accurately within IT Service Management tools
- End-User Assistance: Provide first-level support for low-complexity requests such as password resets and basic hardware troubleshooting
- IT Asset Administration: Maintain accurate records of IT equipment and documentation in line with established procedures
- Operational Support: Assist IT Technicians with routine on-site IT activities in a manufacturing environment
- On-Call Participation: Support 24/7 IT operations (if required) by handling initial requests, logging tickets, and escalating issues according to defined procedures
About the project
As an IT Intern, you will support the On-Site IT team in delivering reliable IT services within a manufacturing environment. This is an entry-level, development-focused role where you will gain hands-on experience while contributing to daily IT operations.
Working alongside experienced IT Technicians across an international team, you will assist with routine operational tasks, helping ensure smooth IT service delivery. The role provides a structured learning environment with close supervision, giving you the opportunity to build practical IT knowledge and develop essential technical skills.
You will report to the IT Team Leader and be part of an international On-Site IT team of 12 colleagues located across Slovakia, Poland, Sweden, and the Netherlands, offering exposure to a diverse and collaborative working environment.
This is how we organize our work
This is how we work
in house
What we offer
- Paid 6-months internship based on a civil contract, with the possibility of extension
- Unique opportunity for personal and professional development
- Chance to work in an international team environment
- Flexible working hours within an agreed time frame (min.32h per week)
Benefits
- corporate products and services at discounted prices
- integration events
- parking space for employees
- charity initiatives
- family picnics
Essity Operations Poland Sp. z o.o.
Essity is a global, leading hygiene and health company. Every day, our products, solutions and services are used by a billion people around the world. Our purpose is to break barriers to well-being for the benefit of consumers, patients, caregivers, customers and society. Sales are conducted in approximately 150 countries under the leading global brands TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa. In 2025, Essity had net sales of approximately SEK 138bn (EUR 13bn) and employed 36,000 people. The company’s headquarters is located in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. More information at essity.com.
This is how we work
IT Intern
I apply to:
Essity Operations Poland Sp. z o.o.
Oława, Lower Silesia
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Zgodnie z Ustawą z dnia 29.08.1997 r. o ochronie danych osobowych (Dz. U. z 2015 r. poz. 2135 t.j.), wyrażam zgodę firmie Essity Operations Poland Sp. z o.o. z siedzibą w Oławie przy ul. 3 Maja 30A na: przetwarzanie moich dobrowolnie podanych danych osobowych, zawartych w mojej aplikacji, w celu prowadzenia i administrowania procesem rekrutacji , a także na powierzenie przetwarzania moich danych osobowych osobom prowadzącym proces rekrutacji zatrudnionym w innych spółkach Essity. Oświadczam, że zostałem/am poinformowany/a o prawie dostępu do treści swoich danych oraz ich poprawiania, celu zbierania danych oraz dobrowolności podania danych.
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