IT Operations Engineer
Offer summary

(Summary generated by AI based on the full job description)

The project focuses on maintaining and stabilizing Production and Pre-Production environments. Required skills cover operations and application support with ownership of RCA, continuous service monitoring and deployment automation using GitHub Actions and Jenkins. Key technologies are Kubernetes, Docker, Ansible, Prometheus, Grafana, Splunk and Sysdig, plus scripting in Bash/Python. Responsibilities include end-to-end incident handling, building and maintaining CI/CD, alert tuning, log analysis, documenting procedures and collaborating with development teams. Requires 5+ years experience, 2+ years in ITIL, Agile experience and C1 English. Offered 2–3 days in office, shared sports costs and private medical care.

newyou can start ASAP

IT Operations Engineer

Company: IT CONNECT Sp. z o.o. Sp. k.

from: 8 October 2026
to: 31 October 2026
115 - 115 złnet (+ VAT)/ hr.B2B contract (full-time)
Salary details
basic salary
Offer parameters
level:mid
working mode:hybrid
Gdańsk, Pomeranian
Gdańsk, Pomeranian

Requirements

Expected technologies

Splunk
Sysdig
Prometheus
Grafana
Kubernetes
Ansible
Docker
Docker Compose
Bash
Python

Our requirements

  • 5+ years in IT operations, application support (2nd/3rd line), or a similar production-facing role
  • Proven track record of owning incidents end-to-end — from alert to RCA to prevention
  • 2+ years working within an ITIL framework (incident, problem, change management)
  • Experience working in Agile delivery environments alongside development teams
  • Excellent English communication skills — able to explain technical issues clearly to both engineers and non-technical stakeholders, C1
  • Proficiency with Jenkins to build and maintain pipelines to execute and troubleshoot deployments
  • Proficiency with CI/CD pipeline – introducing improvements and keeping the pipeline automated
  • Excellent troubleshooting and problem-solving skills with the ability to independently investigate complex production issues.
  • Proficiency with log analysis and alerting tools: Splunk, Sysdig
  • Fluency in observability tooling: Prometheus, Grafana — reading dashboards, tuning alerts
  • Comfortable operating services running on Kubernetes (checking pod health, reading logs, triggering restarts — not cluster administration)
  • Excellent skills with Ansible for applying configuration changes in controlled operational scenarios
  • Strong knowledge of Docker and Docker Compose
  • Basic scripting skills (Bash, Python) for automation of repetitive operational tasks and reconciliation of data

Your responsibilities

  • Own the RCA process for production incidents – diagnose, resolve, and put preventive measures in place so issues don’t recur
  • Continuously monitor service health, detect anomalies early, and act before they become incidents
  • Design, implement, and maintain CI/CD pipelines using GitHub Actions and related tooling to automate build, test, security scanning, and deployment processes.
  • Keep Pre-Production and Production environments stable and aligned — not building them from scratch, but ensuring they behave as expected day to day
  • Document operational procedures, known issues, and resolution steps to build a reliable knowledge base for the team
  • Work shoulder-to-shoulder with development and platform teams to triage issues, clarify operational requirements, and close the feedback loop between prod and dev

This is how we organize our work

This is how we work

at the client's site
Company

What we offer

  • 2-3 days per week from office

Benefits

  • sharing the costs of sports activities
  • private medical care

Recruitment stages

  • 1.
    Rozmowa z rekruterem ok. 15 min
  • 2.
    Spotkanie rekrutacyjne z klientem ok. 60 min

IT CONNECT Sp. z o.o. Sp. k.

ITConnect – Twój partner w świecie nowoczesnych kadr.
Jesteśmy polską firmą z blisko 20-letnim doświadczeniem na rynku. Nasza historia zaczęła się w 2007 roku, a dziś, dzięki dynamicznej transformacji, wspieramy nie tylko sektor IT, ale również branże takie jak inżynieryjna, budowlana, telekomunikacyjna oraz wiele innych.
W ITC wierzymy, że technologia nas łączy, ale to relacje nas budują.
Nie jesteśmy zwykłym dostawcą usług – przejmujemy operacyjne wyzwania rekrutacyjne, aby nasi klienci mogli w pełni skupić się na swojej strategii i rozwoju.
Co nas wyróżnia?
  • Wszechstronność: Dostarczamy nie tylko programistów i testerów, ale także inżynierów, kierowników projektów oraz analityków biznesowych.
  • Elastyczne modele współpracy: Specjalizujemy się w outsourcingu personalnym (body leasing), rekrutacjach stałych, headhuntingu oraz modelu Try&Hire.
  • Podejście Human-Centric: Dla nas ludzie to nie cyferki. Stawiamy na autentyczność, wellbeing i zdrowie psychiczne naszych specjalistów, co przekłada się na ich efektywność i stabilność zespołów u naszych klientów.
  • Innowacyjność i stabilność: Jesteśmy laureatem Polskiej Nagrody Innowacyjności oraz wielokrotnym zdobywcą tytułu Gazele Biznesu.
  • Szukasz specjalistów do swojego zespołu lub nowej ścieżki zawodowej?
    Skontaktuj się z nami i sprawdźmy, co możemy wspólnie zbudować!
    IT Operations Engineer
    115–115 zł / hr. (B2B)
    I apply to:
    IT CONNECT Sp. z o.o. Sp. k.
    Gdańsk, Pomeranian
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