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Offer summary
(Summary generated by AI based on the full job description)
The project involves day-to-day L1/L2 support for 130 users, hardware deployments, and maintenance of test infrastructure across Windows and Linux environments. Required skills include Active Directory, DNS, DHCP, VPN knowledge and hands-on hardware diagnostics with engineering lab support. Responsibilities cover user account management, hardware refreshes using MECM/SCCM, datacenter tasks, and relocation assistance.
from: 18 August 2026
to: 17 September 2026
salary not specifiedtemporary staffing agreement (full-time)
Offer parameters
level:mid • senior
working mode:hybrid • full office
location:Gdańsk, Pomeranian
Gdańsk, Pomeranian
Requirements
Optional technologies
Bash
PowerShell
Operating system
Windows
Linux
Our requirements
- Experience: 2–3 years in an IT Support, IT Operations, or Helpdesk role.
- Strong troubleshooting skills in Windows 10/11 environments.
- Working knowledge of Active Directory, DNS, DHCP, and VPNs.
- Basic Linux command-line and system troubleshooting abilities.
- Hands-on experience with hardware diagnostics and component replacements.
- Process & Soft Skills: Experience working with ticketing systems under SLA guidelines, paired with strong communication skills and a customer-first mindset.
- Language: Professional English proficiency (B1+ minimum)
Optional
- Hands-on experience with MECM / SCCM (imaging, packaging, system rollouts).
- Basic scripting skills in PowerShell or Bash.
- Previous experience supporting engineering, lab, or test bench environments.
Your responsibilities
- User & Helpdesk Support: Provide daily L1/L2 support for ~130 local users, managing user accounts, access permissions, VPNs, and Active Directory/DNS/DHCP setups.
- Hardware & Deployment: Lead hardware refresh cycles (including deploying 150+ new laptops via MECM/SCCM), handle onboarding/offboarding, and manage asset tracking.
- Engineering Lab Support: Maintain engineering test platforms, test benches, and assist with lab hardware setup across Windows and Linux systems.
- Datacenter & Lab Operations: Provide hands-and-eyes support in the server room and labs—handling cabling, labeling, rack installations, and hardware checks.
- Office Relocation Support: Assist with equipment moves, setting up new workplaces (monitors, cabling), and printer configurations during office transitions.
About the project
In this hands-on role, you will deliver day-to-day L1/L2 support for 130 local users, drive major hardware deployments, maintain engineering test platforms and lab infrastructure alongside our senior systems team. If you enjoy a mix of user support, hardware rollouts, and getting under the hood of both Windows and Linux environments, this role is for you.
What we offer
- Prime Location: Work from a modern, world-class office space in Olivia Business Centre Gdańsk, offering top-tier amenities, comfortable workspaces, and great connectivity.
- Impact & Exposure: Gain direct experience with cutting-edge R&D infrastructure used by global tech leaders in a key European hub.
- Professional Growth: Work closely alongside senior infrastructure engineers and broaden your skills across Linux, networking, and datacenter hardware.
- Project Stability & Future Prospects: Enjoy a structured 12-month project contract with a realistic opportunity to convert to a permanent, direct-hire role.
- Flexible Transition: Benefit from a hybrid working model today, smoothly transitioning to full on-site collaboration as project operations scale.
Benefits
- flexible working time
- integration events
Recruitment for
Join SK hynix memory solutions Poland in Gdańsk, the company’s sole European R&D hub developing next-generation memory tech for global industry leaders as an IT Operations Specialist.
Randstad Polska Sp. z o.o.
Employment agency entry number 47
IT Operations Specialist
I apply to:
Randstad Polska Sp. z o.o.
Gdańsk, Pomeranian
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