IT Service Desk Agent with Finnish
Offer summary

(Summary generated by AI based on the full job description)

The project involves IT Service Desk support in a global IT service and cloud company. Key technologies include Windows 11 and ITIL processes. Responsibilities cover first-line support, incident resolution, supporting international users, and ensuring service quality. Required are fluent English and Finnish and at least one year of experience. The offered salary ranges from 9000 to 10500 PLN. Benefits include private medical care, life insurance, remote work, extra leave.

you can start ASAP

IT Service Desk Agent with Finnish

Company: Kemira Gdańsk Sp. z o.o.

from: 19 August 2026
to: 18 September 2026
salary not specifiedcontract of employment (full-time)
Salary details
basic salary
Offer parameters
level:mid
working mode:hybrid
Gdańsk, Oliwa
Gdańsk, Oliwaaleja Grunwaldzka 413View on map

Requirements

Operating system

Windows

Our requirements

  • Fluent written and spoken English and Finnish
  • Knowledge of Windows 11 systems
  • At least 1 year of relevant experience
  • Strong analytical, communication, and interpersonal skills
  • Customer-oriented approach
  • Ability to collaborate and deliver value in a team environment

Your responsibilities

  • Providing first-line support for end-users across Kemira
  • Troubleshooting and investigating incidents in a timely manner
  • Supporting users from diverse cultural backgrounds
  • Applying ITIL processes in daily work
  • Ensuring high-quality customer service

About the project

We are now looking for an IT Service Desk Agent to join our Information Technology function.
Information Technology function develops and delivers reliable, cost-efficient information technology services that support Kemira’s strategy and ensure global business continuity. IT focuses on excellence in cloud, applications, data & analytics, and information security to enable high-end services for our customers and operations.

Ready to create better every day? Join Kemira!

To ensure a smooth recruitment process, we kindly ask candidates to submit their applications via our recruitment system at kemira.com/careers. Applications sent by email cannot be considered.
We are leading the way to sustained fair pay in the workplace. As a Fair Pay Certified company, we are taking action to enable ongoing equal pay for equal work. This certification demonstrates our commitment to using trusted and transparent methodologies to analyze pay equity. We are proud to share this achievement as part of our dedication to a fair and equitable workplace for everyone.
Company

What we offer

  • Flexibility to organize your work between office and remote in a hybrid work culture
  • Challenging, interesting, and varying tasks in a global company
  • A company culture based on Kemira Principles: Focus on Growth, Collaborate to Succeed, and Deliver Value
  • An attractive salary and benefits package
  • Friendly, international atmosphere and a diverse, inclusive, and international work environment
  • Starting base salary range for this role is between 9000-10500 PLN monthly. Salary ranges may vary depending on location and local market conditions. The actual starting salary will be determined by various factors, including but not limited to relevant work experience, skills and competencies, qualifications, and wider business and organisational needs

Benefits

  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • corporate library
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • sharing the costs of tickets to the movies, theater
  • christmas gifts
  • employee referral program
  • charity initiatives
  • extra leave
  • volunteer day off

Kemira Gdańsk Sp. z o.o.

Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference. Learn more about Kemira at www.kemira.com/careers

This is how we work

IT Service Desk Agent with Finnish
I apply to:
Kemira Gdańsk Sp. z o.o.
Gdańsk, Oliwa
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