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IT Service Desk Analyst with Finnish
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IT Service Desk Analyst with Finnish

ITEAMLY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Offer parameters

9000–15 000 zł

net (+ VAT) / mth.

B2B contract (full-time)

remote work
mid • senior
valid for 24 days
(from 17 Apr)
Warszawa, Masovian

Technologies we use

Expected

Active Directory
O365
Citrix
Android
iOS

Optional

Jira
Windows Server
VoIP
Exchange
VMware

Operating system

Windows
Linux

Your responsibilities

  • Provide first and second-line technical support through phone and ticketing systems.
  • Troubleshoot and resolve hardware, software, network, and connectivity issues.
  • Offer support for Windows OS, O365, Citrix applications, and mobile devices.
  • Handle user account management, email setups, and password resets.
  • Perform routine maintenance on desktops, laptops, and printers.
  • Escalate complex problems to advanced support teams.
  • Accurately log incidents and resolutions using ITSM tools.
  • Ensure excellent customer service and clear communication.

Our requirements

  • 2-5 years of experience in IT support or service desk environments.
  • Strong working knowledge of Active Directory, O365, Citrix, and Windows OS.
  • Good understanding of LAN/WAN networks, internet troubleshooting, and mobile OS (Android/iOS).
  • Excellent communication skills in English and Finnish.
  • Customer-focused, proactive approach with problem-solving abilities.

    Optional

  • Familiarity with Jira Service Desk, Windows Server, VoIP, Exchange, or VMware.
Company

What we offer

  • 100% remote work setup.
  • Dynamic, international team environment.
  • Clear development paths and opportunities for upskilling.
  • Supportive, collaborative company culture.

Benefits

  • sharing the costs of sports activities
  • life insurance

ITEAMLY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

As Venture Building, we create profitable technology companies from scratch. We collaborate with partners who share similar aspirations and are open to leveraging the potential of their networks, cultivated over years. We regularly launch new projects founded on long-term, amicable relationships with our associates.
I apply to:
ITEAMLY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Warszawa, Masovian

Need more information?

  • Make sure the body of the offer doesn’t already include what you’re looking for.
  • Ask a question if you need more information you’re interested in.
  • We’ll forward your question to the employer and aim to provide a response within 3 business days.