IT-Service Technician

Our requirements

• Degree in IT or equivalent Professional experience: ideal as an entry level or first experience in the area of customer helpdesk Readiness to work in a one shift work environment
• Interest in workflows in industrial environments
• Readiness to travel locally and internationally
• Basic knowledge of the operating systems LINUX / UNIX or WINDOWS (client / server)
• Basic knowledge of relational databases
• Good probing skills and analytical skill would be an added advantage
• Good spoken and written communication skills in Polish and English
• Flexible, team player, good communication skills

Your responsibilities

• Collaboration in the "customer help desk team" in the office or on-site at the customer
• Providing high quality service to our customer by phone, ticketing system and remote access Implementation and training of industry-specific software packages at customer premises
• Supporting the customer to the ramp up phase of automation projects

This is how we organize our work

This is how we work on a project

• functional tests
• manual tests

Development opportunities we offer

• intracompany training

Benefits

• sharing the costs of sports activities
• private medical care
• fruits
• integration events
• computer available for private use
• no dress code
• coffee / tea
• drinks
• parking space for employees
• opportunity to obtain permits and licenses

Lisec Polska Sp. z o.o.