IT Specialist, Support Center EU (M/F/D)

Our requirements

• Minimum 2–3 years of experience in transport operations and/or IT process implementation
• Strong knowledge of IT tools and systems
• Bachelor’s or Master’s degree (preferably in IT or a related field)
• Basic knowledge of databases and SQL
• Analytical mindset with problem-solving skills (especially for root cause analysis)
• Ability to work with documentation and technical processes
• Strong sense of responsibility and compliance awareness

Your responsibilities

• Provide 2nd level support for Road applications within the Road 2nd level support team
• Ensure proper configuration of Road DSV applications in line with DSV standards
• Participate in root cause analysis and incident resolution
• Contribute to performance optimization, including source code improvements and system enhancements
• Create, maintain, and update technical and operational documentation
• Ensure compliance with internal regulations, procedures, legal requirements, and company policies (including intellectual property protection)
• Demonstrate behaviors aligned with company values and organizational culture
• Continuously develop professional skills through training and self-learning

About the project

Take a 360-degree Virtual Tour of the DSV GBS Office

• https://social.dsv.com/2QS

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• integration events
• corporate gym
• corporate sports team
• coffee / tea
• parking space for employees
• extra social benefits
• holiday funds
• christmas gifts
• employee referral program
• charity initiatives
• bicycle parking
• modern and ergonomic office
• yoga in the office

Recruitment stages

• 1.
  CV Analysis
• 2.
  Telephone contact
• 3.
  1st Recruitment meeting
• 4.
  Tests (optional)
• 5.
  2nd Recruitment meeting (optional)
• 6.
  Feedback

DSV GBS