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Offer summary

(Summary generated by AI based on the full job description)

The project involves IT support and Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive and device and identity management through Intune and Azure AD / Entra ID. Responsibilities include being the first point of contact for users, incident resolution, and operational support. Tasks cover administration of Microsoft 365, user account and access management, endpoint setup, and collaboration with internal teams and external providers. Required skills include Windows, AD, ticketing systems, and fluent English. The employer offers full-time employment, private healthcare, and hybrid work arrangements.

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IT Support / Service Desk

Company: Portmann Logistic Polska Sp. z o.o.

from: 7 September 2026
to: 7 October 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:mid
working mode:hybrid
Warszawa, Śródmieście
Warszawa, ŚródmieścieJasna 14View on map

Requirements

Expected technologies

Microsoft Azure
Active Directory

Our requirements

  • Fluent English, spoken and written — mandatory.
  • Solid knowledge of Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).
  • Experience with Azure AD / Entra ID and Microsoft Intune / Endpoint Manager.
  • Working knowledge of Windows operating systems and Active Directory.
  • Experience with ticketing systems (e.g. Jira).
  • Strong customer and service orientation, with a structured and independent way of working.
  • Good communication skills and a team-oriented mindset.
  • Comfortable handling a high volume of tickets without losing accuracy or composure.
  • Occasional travel availability.

Optional

  • French language skills.
  • German language skills.
  • Certifications such as Microsoft AZ-900 or MS-900.

Your responsibilities

  • Act as the primary point of contact for user issues, service requests, and operational support for Group employees.
  • Resolve incidents, communicate clearly with users, and help ensure smooth day-to-day business operations.
  • Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive, Intune).
  • Manage user accounts, licenses, and access rights (Azure AD / Entra ID, Active Directory).
  • Set up and manage end-user devices via Microsoft Intune / Endpoint Manager.
  • Troubleshoot hardware, software, and network issues across first- and second-level support.
  • Document support cases and contribute to user guides and FAQs.
  • Collaborate with internal departments and, where necessary, external service providers.

About the project

We provide IT support and operational services to employees across the Group, with headquarters based in Switzerland. Our environment centers on Microsoft 365 — Exchange Online, Teams, SharePoint, OneDrive — alongside device and identity management through Intune and Azure AD / Entra ID.
We're looking for a hands-on Support Specialist to be the first point of contact for user issues and service requests. You'll work closely with internal departments and, where needed, external service providers to keep day-to-day operations running smoothly for Group employees.
Because our users depend on these systems for their daily work, clear communication and reliable incident resolution matter as much as technical know-how.

What we offer

  • Full-time employment in a growing international IT organization.
  • Office in the centre of Warsaw (Metro Świętokrzyska) with hybrid working arrangements.
  • International collaboration with colleagues and teams across Switzerland and other European countries.
  • The opportunity to help shape common infrastructure standards and build a European IT organization from an early stage.
  • A broad technical environment with opportunities to develop across cloud, identity, network, endpoint, security, and infrastructure topics.
  • Private healthcare (Medicover).
  • Multisport card.
  • Partial reimbursement of commuting costs.

About Us

Portmann Logistic Polska Sp. z o. o. part of Poste Suisse is building a new IT Center in Poland to support all Poste Suisse companies across the Group. Join us at the beginning of this exciting venture and help create a world-class technology organization.
IT Support / Service Desk
I apply to:
Portmann Logistic Polska Sp. z o.o.
Warszawa, Śródmieście

Need more information?

  • Make sure the body of the offer doesn’t already include what you’re looking for.
  • Ask a question if you need more information you’re interested in.
  • We’ll forward your question to the employer and aim to provide a response within 3 business days.

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