IT Support Consultant
Offer summary

(Summary generated by AI based on the full job description)

The project involves IT support for corporate clients with career growth toward a team leader role. Key technologies and tools are Windows, Mac OS, Intune and helpdesk/remote support systems; Linux is a plus. Responsibilities include installing and configuring hardware and software, supporting printers and phones, providing user support onsite and remotely, repairing and replacing equipment, setting up user accounts and documenting procedures and troubleshooting steps. Offered long-term projects for major brands, flexible hours, private medical care, Multisport/My Cafeteria card, life insurance and extra leave plus contractor-specific additional service days.

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IT Support Consultant

Company: NATEK POLAND

from: 29 September 2026
to: 29 October 2026
salary not specifiedB2B contract (full-time)
salary not specifiedcontract of employment
Offer parameters
level:mid
working mode:hybrid
location:Warszawa, Masovian
Warszawa, Masovian

Requirements

Expected technologies

Microsoft Intune

Optional technologies

Linux

Operating system

Windows
macOS

Our requirements

  • At least 2 years of experience in IT
  • Good knowledge of Windows and Mac OS operating systems, up to date with the latest technologies and trends. Experience with Linux is a plus.
  • Experience with Intune
  • Experience with help desk ticketing systems and remote support tools
  • Strong problem-solving skills and the ability to analyse and diagnose technical issues efficiently
  • Excellent interpersonal skills
  • Willingness to learn
  • Ability to maintain confidentiality of company information

Your responsibilities

  • Install, configure and support hardware and software assets, printers, and phones
  • Provide technical support across the company (in person or over the phone/online channel)
  • Repair and replace equipment if necessary
  • Respond promptly to service issues and requests
  • Set up accounts for new users
  • Document support procedures, technical configurations, and troubleshooting steps for reference and knowledge sharing

About the project

We are looking for a knowledgeable and proactive person to join our team for the position of IT Support Consultant. This role requires a keen ability to diagnose and resolve technical issues swiftly, implement effective solutions, and provide expert advice to enhance overall IT performance. The duties include being a key point of contact for IT-related questions at the end-user level and responding to their needs promptly.
Additionally, this position offers a natural space for growth. As you develop your skills and take on more ownership, you will have the opportunity to grow toward a Team Leader role in the future.

This is how we organize our work

This is how we work

agile
Company

What we offer

  • Long-term cooperation based on our values: education, partnership and responsibility,
  • Work on projects dedicated to the world's largest brands,
  • Possibility to exchange experiences in an international environment and develop projects implemented in Poland or other countries: Slovakia, Czech Republic, Bulgaria,
  • Working in a modern environment with innovative technologies,
  • Flexible working hours,
  • Private medical care,
  • Multisport or My Cafeteria card,
  • Life insurance,
  • NATEK loyalty Club,
  • Opportunity to join a socially responsible community and participate in company initiatives,
  • For contractors - entitlement to 23 additional days of service provision per year,
  • An additional paid day off for volunteering for salaried employees.

Development opportunities we offer

  • conferences abroad
  • conferences in Poland
  • external training
  • intracompany training
  • mentoring
  • technical knowledge exchange within the company

Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • employee referral program
  • extra leave

NATEK POLAND

Established in Brno, Czech Republic in 2004, we have been working with world leaders in the IT industry from day one. We are an experienced company with in-depth knowledge of building high-performing IT project teams.
Our mission is to deliver high-quality IT outsourcing solutions within CEE to help our clients make improvements in their performance while providing our employees with a work environment based on partnership.
Our teams’ experience in various industries (FMCG, banking, automotive, telecommunication) allows us to properly anticipate clients’ needs. Thanks to our expertise we develop customized solutions. Our recruitment department can match IT experts to the rights projects to provide a
win-win situation.

This is how we work

IT Support Consultant
I apply to:
NATEK POLAND
Warszawa, Masovian

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