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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on fitness and wellness technology, aiming to deliver integrated user experiences worldwide. The role requires expert knowledge of macOS (Jamf) and support for Windows and Linux systems, including networking skills with DNS, DHCP, TCP/IP, Cisco IOS. Responsibilities include technical support, device configuration management, escalation handling, and mentoring junior engineers. Benefits include full medical care and Multisport card.
from: 24 August 2026
to: 23 September 2026
13 000 - 14 000 złgross/ mth.contract of employment (full-time)
Offer parameters
level:mid
working mode:full office
Warszawa, Wola
Requirements
Expected technologies
MacOS
Linux
Jamf
DNS
DHCP
TCP/IP
Operating system
macOS
Our requirements
- 4+ years of hands-on IT support experience in a corporate or enterprise environment.
- Strong command of macOS troubleshooting, imaging, and deployment.
- Deep understanding of networking (DNS, DHCP, SSL, OSI model, TCP/IP).
- Proven skills in PC and Mac repair, deployment, and troubleshooting.
- Excellent English communication skills (verbal and written).
Optional
- Experience with AWS environments or server administration is a plus.
Your responsibilities
- Deliver expert-level support for macOS systems — configuration, deployment, and user assistance.
- Provide support for Microsoft Windows and Linux-based systems.
- Manage device enrollment and configuration using Jamf Pro (preferred).
- Handle escalations from Level 1–3 support engineers, ensuring fast and accurate resolutions.
- Troubleshoot and maintain LAN/WAN connectivity, VPN, and related networking services.
- Oversee hardware procurement, asset tracking, and lifecycle management.
- Ensure accurate configuration and documentation of IT systems.
- Maintain and improve deployment processes and automation scripts.
- Mentor and coach junior engineers, providing guidance on troubleshooting and best practices.
- Collaborate cross-functionally with global IT and engineering teams to align on standards and improvements.
- Contribute to knowledge-sharing and IT documentation efforts.
About the project
We are hiring on behalf of our client, a global innovator in fitness and wellness technology. Their mission is to empower people to live fit, strong, long, and happy lives by delivering integrated experiences to millions of members anytime, anywhere.
As an IT Support Engineer, you’ll manage and support IT infrastructure, systems, and user devices across multiple offices. Acting as a senior escalation point, you’ll tackle complex issues, mentor junior technicians, and help standardize IT operations.
You’ll focus primarily on macOS environments (about 90% of the user base) while maintaining support for Windows and Linux systems. This is a hands-on technical role that combines problem-solving expertise with exceptional communication and service orientation.
Key takeaways:
Stack: macOS (Jamf), Windows, Linux, DNS, DHCP, TCP/IP, Cisco IOS, AWS, Moveworks, scripting (PowerShell, Python)
This is how we work on a project
- issue tracking tools
- testing environments
If you’re ready to take on a technical role in a fast-paced, innovative environment — apply now via our careers page. Please submit your CV in English.
What we offer
- 100% paid medical care
- Multisport
Benefits
- sharing the costs of sports activities
- private medical care
Recruitment stages
- 1.A call with Motife recruiter
- 2.Interview panel - 2 meetings with key Managers
Motife Sp. z o.o.
MOTIFE is a trusted partner for tech companies choosing Poland to build and grow their engineering and software development capabilities.
We help software companies, startups, fintechs, technology companies, and industry disruptors with their IT recruitment and, wherever necessary, advisory in setting up a presence in Poland and daily operations.
Our end-to-end support helps us build long-term relationships with new IT players, which means we can offer some of the most interesting career opportunities for skilled software and IT professionals like you.
IT Support Engineer (macOS)
13k–14k zł / mth. (CoE)
I apply to:
Motife Sp. z o.o.
Warszawa, Wola
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