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IT Support Specialist with Swedish
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IT Support Specialist with Swedish

BRAVER IT SPÓŁKA AKCYJNA

Offer parameters

9000–14 000 zł

net (+ VAT) / mth.

B2B contract (full-time)

remote work
mid • senior
valid for 24 days
(from 17 Apr)
Warszawa, Masovian

Technologies we use

Operating system

Windows
macOS
Linux

Your responsibilities

  • Provide L1/L2 technical support via phone and ticketing system.
  • Diagnose and resolve software, hardware, network, and connectivity issues.
  • Offer support for Windows OS, O365, Citrix, and mobile devices.
  • Manage user accounts, email accounts, and password resets.
  • Perform routine maintenance on laptops, desktops, and printers.
  • Escalate complex issues to appropriate technical teams.
  • Ensure accurate documentation of incidents in the ITSM tool.
  • Deliver excellent customer service and maintain clear communication.

Our requirements

  • 2-5 years in IT support/service desk environments.
  • Experience with Active Directory, O365, Citrix, Windows OS.
  • Basic knowledge of LAN/WAN, internet troubleshooting, and mobile OS (Android/iOS).
  • Strong communication skills in English + Swedish.
  • Customer-focused, proactive, and solution-oriented, with familiarity with Jira Service Desk, Windows Server, VoIP, Exchange, or VMware being a plus.
Company

What we offer

  • Full remote work flexibility.
  • Opportunity to work in a multilingual, international environment.
  • Professional growth and development opportunities.
  • Collaborative and supportive work culture.

Benefits

  • sharing the costs of sports activities
  • life insurance
  • flexible working time

BRAVER IT SPÓŁKA AKCYJNA

As Venture Building, we create profitable technology companies from scratch. We collaborate with partners who share similar aspirations and are open to leveraging the potential of their networks, cultivated over years. We regularly launch new projects founded on long-term, amicable relationships with our associates.
I apply to:
BRAVER IT SPÓŁKA AKCYJNA
Warszawa, Masovian

Need more information?

  • Make sure the body of the offer doesn’t already include what you’re looking for.
  • Ask a question if you need more information you’re interested in.
  • We’ll forward your question to the employer and aim to provide a response within 3 business days.