Our requirements
Deep expertise in Microsoft ecosystems. Excellent documentation skills, with the ability to produce clear and structured technical and design documents. Strong expertise in Windows Server Operating Systems :o In depth troubleshooting and Root Cause Analysis
o Knowledge of Windows Internals
o Ability to analyse low-level operating system components such as process/thread architecture and I/O subsystems to diagnose complex performance issues and application failures.
o Experience in leveraging tools like Sysinternals Suite, and Event Tracing for Windows (ETW) to identify underlying causes and implement effective resolutions.
o Ability to collect traces and adopt evidence based approach to technical investigations
Proficiency in core technologies, including:o Active Directory and Group Policy Objects (GPOs)
o Windows Server Security Hardening
o Windows Server Update Services (WSUS)
o VMware (Nutanix is a plus)
o Networking Tracing
Advanced scripting and automation skills in:o PowerShell
o PowerCLI / Python / Git
o CI/CD pipelines
Desirable automation/development skills :o Ansible
o Remote development on Linux
o Azure DevOps / IaC
o Terraform
A background in software engineering or development, especially in:o API integration and development
o Automation frameworks
o Code quality and testing practices
A passion for solving technical challenges while keeping customer needs in focus. A methodical, organized, and proactive approach to work. A growth mindset with a willingness to embrace and share new technologies. Strong team spirit with the ability to work independently when needed. Flexibility and openness to change in a dynamic environment. Experience working in Agile methodologies. Ability to manage tight deadlines and navigate complex situations. Fluency in English, both written and spoken Adaptable to fast-changing environments