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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on IT Asset Management covering hardware, software, cloud entitlements with emphasis on lifecycle optimization, compliance and financial reporting. Required skills include ServiceNow ITAM/SAM, Flexera, ITIL and experience with licenses such as Microsoft, Oracle, VMware. Responsibilities include designing ITAM strategy, managing asset lifecycle, license optimization, leading the team and managing vendor and auditor relationships.
from: 19 August 2026
to: 18 September 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:manager
working mode:hybrid
location:Kraków, Lesser Poland
Kraków, Lesser Poland
Requirements
Expected technologies
ITAM
Operating system
Windows
Our requirements
- 5+ years of experience in IT Asset Management and a strong background in ITAM governance and vendor management
- Comprehensive understanding of core ITIL Processes
- Proven experience operating in a multinational environment with distributed teams and complex procurement and licensing models
- Strong knowledge of HAM, SAM, ITAM best practices, asset lifecycle management, software licensing (e.g., Microsoft, Oracle, VMware), and cloud cost & entitlement management
- Hands-on experience with ITAM tools (e.g., ServiceNow ITAM/SAM, Flexera) and CMDB/ITSM/ERP integrations
- Experience managing vendor relationships, audits and contract/renewal negotiations
- Understanding of regulatory and compliance frameworks and secure disposal and data sanitization requirements
- Fluency in English
Your responsibilities
- Design, implement and continuously improve global ITAM strategy, policies and standards for Hardware & Software Assets
- Provide leadership, vision, strategic planning and execution of ITAM processes
- Manage all aspects of IT asset lifecycle — from purchase to disposal
- Collaborate with all IT service providers and product owners to manage and optimize the assets, services and support
- Lead software license and cloud entitlement management: track usage, optimize entitlements, manage renewals and reduce overspend
- Establish and report ITAM KPIs (inventory accuracy, compliance position, cost savings, asset utilization, refresh cadence, etc) to senior stakeholders.
- Support budgeting and forecasting for hardware and software spend
- Lead, mentor and grow a distributed ITAM team
- Manage optimalizations and integrations of ITAM tools
- Manage relationships with internal stakeholders and third-party vendors
- Maintain the accuracy of the Asset Management Database within Service Now
- Act as the liaison between internal stakeholders and external auditors
- Drive sustainable disposal and e-waste practices in line with Environmental and data sanitation policies
About the project
The IT Asset Management Manager will be a part of the Infrastructure, Security & Services Organisation, reporting directly into the Head of Service Management & Performance.
The role will be responsible for leading all aspects of IT Asset Management functions across DS Smith to optimize IT asset lifecycle, reduce cost and risk, ensure compliance, and enable accurate financial and inventory reporting. You will be building and managing processes, governance, tooling, and cross functional relationships to manage hardware, software, cloud entitlements, and other IT assets across the enterprise.
International Paper Global Business Services Center
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
As the journey continues of bringing together the strengths of both organisations, during your candidate experience you may engage with our colleagues from International Paper! You could visit an International Paper or DS Smith site or office.
ITAM Manager
I apply to:
International Paper Global Business Services Center
Kraków, Lesser Poland
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